• Job Description

  Req#: R-16419

  Current employees: Please apply through the employee portal to be considered for this opportunity.

  Pay Range:

  $83,763.90 - $128,373.25 Annual

  Department:

  Department of County Human Services (DCHS)

  Job Type:

  Limited Duration

  Exemption Status:

  United States of America (Exempt)

  Closing Date (Open Until Filled if No Date Specified):

  December 13, 2024

  
  The Opportunity:

  The Department of County Human Services (DCHS) is pleased to announce an open competitive recruitment for a 1115 Medicaid Housing Program Supervisor. This position is a full time 1.0 FTE and will be scheduled as hybrid telework 40 hours a week (Monday – Friday 8:00am -5:00pm). The on-site work location for this position is at 209 SW 4th Avenue, Portland OR 97204. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. This is a Limited Duration position and is funded for up to 24 months but may end at any time.

  The eligible list created from this recruitment m ay be used to fill future regular, limited duration, temporary, on-call, full or part-time assignments within the department.

  About the Position: Th e purpose of this role is to provide oversight and leadership for the 1115 Medicaid HRSN housing program by managing daily operations, supervising 2 Program Specialists, 1 Program Specialist Senior and ensuring the program meets its goals; this role is responsible for network development, including provider identification, on-boarding, and capacity planning, while also delivering technical assistance and training to providers. Additionally, the role involves monitoring compliance, developing work processes, and ensuring adherence to program budgets and requirements.

  Primary responsibilities include but not limited to:

  A. Program oversight, leadership and administration

  • Provide day-to-day supervision of activities the 1115 Medicaid HRSN housing program

  • Plan, prioritize, assign, supervise, and review the work of Program Specialists

  • Develop and revise work processes

  • Provide and coordinate staff training; manage performance and work with staff to correct deficiencies

  • Monitor work performed to meet agreed-upon goals and objectives of the waiver.

  • Monitor and evaluate team performance and project goals

  • Lead and facilitate team meetings and planning sessions that support organizational, departmental, and division goals.

  • Promote collaborative working relationships and team cohesion that value storytelling, unique expertise and experiences, and vulnerability

  • Provide coaching and guidance to staff regarding projects, processes, and professional development.

  • Lead the development and administration of the program budget

  • Participate in forecasting additional funds for staffing and resources

  • Prepare a variety of reports on operations and activities to demonstrate budget needs

  B. Network development and coordination

  • Partner Identification

    • In partnership with Quality Manager, strategically support identification of potential HRSN Service Providers and share name and contact information for organizations interested in contracting with CCO

    • Develop methodology in partnership with CCO for estimating and communicating HRSN provider capacity

    • Support identification of network capacity gaps and propose solutions to CCO

  • Provider Readiness Development, Assessment and On-boarding

    • Partner with CCO to support providers in understanding readiness assessment requirements and provide individual and group technical assistance on requirements to support providers to meet benefit roll out goals and timelines

    • Partner with CCO to co-develop provider on-boarding process and content

    • Co-deliver with CCO all aspects of provider on-boarding for HRSN Service Providers

  C. Technical Assistance & Training

  • Referral management, capacity estimation planning, documentation requirements, invoicing support, reporting, data management, policy and procedure development, etc.

  • In partnership with tri-county partners, identify (and share with CCO) HRSN Service Provider knowledge gaps that could inform priority or common TA topics; develop standardized TA materials to address these gaps/areas of need that can be used regionally to extent possible.

  • Oversee referral management, capacity estimation planning, documentation requirements, invoicing support, reporting, data management, policy and procedure development, etc.

  • In partnership with Quality Manager and County Housing Hubs, develop strategy and annual training plan for Provider communities of practice

  D. Network Monitoring and Compliance

  • Co-develop with CCO and support delivery of technical assistance to support providers with HRSN provider requirements such as documentation, invoicing and reporting.

  • Ensure compliance with program budget; make recommendations on potential budget needs for future of the waiver

  • Monitor provider capacity in partnership with the CCO to better understand the gaps and needs and solve any capacity related challenges in partnership with the CCO and providers

  To Qualify:

  We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page .

  Minimum Qualifications/Transferable Skills*:

  • A Bachelor's Degree – in lieu of a degree, we will consider equivalent years of related experience.

  • Three (3) to six (6) years of experience that demonstrates the ability to perform the duties of the position. (Equivalency 7-10 years of qualifying training and/or experience).

  • Must pass a criminal background check with Multnomah County (this step occurs after a job offer)

  • Must have a valid driver license

  We acknowledge that experience and transferable skills can be obtained through traditional and nontraditional means, we encourage and support all candidates who believe they have the experience needed to apply.

  *Transferable Skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

  Screening and Evaluation:

  The Application Packet: Your completed application must include all of the following items to be considered:

  1. A resume. Please attach your resume as a separate document. (As an internal candidate, you may choose to complete your Talent Profile in Workday instead of or in addition to attaching a resume, but a comprehensive Talent Profile is not required to apply for this position.)

  2. A cover letter. P lease attach your cover letter as a separate document. Please be thorough in your responses, as these materials will be scored and determine your eligibility to advance in this recruitment process. Please be clear and specific in the applicable sections of the online application/resume about how your background is relevant. This information must also be consistent with your response if applicable.

  Note for internal candidates: After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you fill out and submit the Oregon Veteran Preference Questionnaire.

  -- Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted in Workday. --

  We will not review attached files that are not your resume, your cover letter, or documentation that establishes your eligibility for veterans' preference. (The recruiter as listed on the job announcement must receive all required veterans’ preference documentation by the closing date of the recruitment.)

  The Selection Process: For details about how we typically screen applications, review our overview of the selection process page . We expect to evaluate candidates for this recruitment as follows:

  1. Initial review of minimum qualifications

  2. Application materials review

  3. Phone screen

  4. Consideration of top candidates

  5. Background and reference check

  Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.

  Additional Information:

  Type of Position: This non-represented position is not eligible for overtime pay.

  Benefits: Multnomah County offers a comprehensive Benefit package to all eligible employees. For more information about our benefit offerings, please visit: https://multco.us/benefits/new-employee-benefits .

  Pay Equity: The county regularly reviews pay equity for our workforce. When setting pay we consider applicants’ education, experience, seniority, training, and tenure in relation to other employees performing a similar level of work.

  Additional Details:

  Hybrid Telework: This position is designated as “hybrid telework,” meaning you will be working both remotely (from home) and in person at an onsite location. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations.

  Work Location: This position works onsite at the Five Oaks Building, 209 SW 4th Avenue, Portland OR 97204.

  Serving the Public, Even During Disasters: Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.

  
  

  
  Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

  We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

  Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.

  Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

  Questions?

  Recruiter:

  Gary Miguel

  Email:

  gary.c.miguel@multco.us

  Phone:

  +1 (503) 3148943

  Application information may be used throughout the entire selection process. This process is subject to change without notice.

  Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

  Job Profile:

  9361 - Program Supervisor

• About the company

  Multnomah County /mʌltˈnoʊmə/ is one of 36 counties in the US state of Oregon.

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