Intern

2024 Summer Associate Internship: Technology

Calling all difference makers. Join our 100+ year mission of helping people from all walks of life retire with confidence. Today, we’re a different kind of Fortune 100 organization—one that isn’t publicly traded, shares profits back to clients and stands up for economic equality. We’re proud that over 15,000 institutions and 5 million individuals put their trust in us.

Here, diversity, inclusion, and equity are more than words on paper. Our associates’ unique passions and perspectives combine to create a vibrant, high-performing global community. It’s why Diversity Inc., the Human Rights Campaign and others consistently recognize us as a special place to work.

POSITION SUMMARY:

The 10-week summer internship program is designed to challenge students by providing opportunities for hand-on experiences, skills training and valuable professional networking to assist students with identifying and building on their career interests. This role gains experience and an overall feel for the company and the financial services industry by attending meetings, delivering presentations, exploring business-specific tasks, and working closely with cross-functional groups to better understand the TIAA, TIAA Bank and Nuveen’s businesses.

Managers and colleagues will work side by side with summer associates to ensure development and learning. Students can expect to gain an understanding of TIAA and the Financial Services industry, as well as have opportunities to explore various technology tools, techniques, and disciplines. The program includes a robust onboarding week followed by our ongoing speaker series, development and engagement activities, as well as direct access to executive and senior leadership, mentors and previous interns.

Eligible summer associates will have the opportunity to apply for a full-time position in the highly competitive entry-level Technical Associate Program within Client Services & Technology (CS&T)

Key Responsibilities and Duties

• Global Cyber Security - responsible for keeping pace with the ever-changing threat landscape and handling the identification and remediation of information technology risks. Global Cybersecurity is responsible for effectively detecting, responding to, and mitigating computer security incidents, and managing the security technology that safeguards the company's information assets from cybersecurity threats and attacks.
• Retirement, Marketing and Digital Client Technology - provides the end-to-end retirement technology solutions that our plan sponsors, consultants, participants, and associates count on every day.
• Nuveen Technology - the investment manager of TIAA and offers a comprehensive range of outcome-focused investment solutions designed to secure the long-term financial goals of institutional and individual investors.
• Global Infrastructure services - provides and supports enterprise technology and frameworks to deliver reliable, stable and secure infrastructure for our clients and partners. Some of the areas supported include enterprise architecture, data center operations, cloud technologies, networking, mobile engineering and end user IT support.
• Chief Data and Artificial Intelligence Office - leverages data and artificial intelligence to drive strategic decision-making and operational efficiency.
• Corporate Technology & OCOO - work closely with business partners to align technology initiatives with business goals. The focus is on implementing innovative solutions, managing technology infrastructure, and ensuring positive user experiences across various platforms.

Educational Requirements

• High School Preferred

Work Experience

• No Experience Required

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
2IC

The Technology Summer Internship Program offers you the opportunity to join one of the departments of TIAA, TIAA Bank and Nuveen listed below:

• Global Cyber Security - responsible for keeping pace with the ever-changing threat landscape and handling the identification and remediation of information technology risks. Global Cybersecurity is responsible for effectively detecting, responding to, and mitigating computer security incidents, and managing the security technology that safeguards the company's information assets from cybersecurity threats and attacks.
• Retirement, Marketing and Digital Client Technology - provides the end-to-end retirement technology solutions that our plan sponsors, consultants, participants, and associates count on every day.
• Nuveen Technology - the investment manager of TIAA and offers a comprehensive range of outcome-focused investment solutions designed to secure the long-term financial goals of institutional and individual investors.
• Global Infrastructure services - provides and supports enterprise technology and frameworks to deliver reliable, stable and secure infrastructure for our clients and partners. Some of the areas supported include enterprise architecture, data center operations, cloud technologies, networking, mobile engineering and end user IT support.
• Chief Data and Artificial Intelligence Office - leverages data and artificial intelligence to drive strategic decision-making and operational efficiency.
• Corporate Technology & OCOO - work closely with business partners to align technology initiatives with business goals. The focus is on implementing innovative solutions, managing technology infrastructure, and ensuring positive user experiences across various platforms.

In addition, the program offers you the opportunity to join one of two distinct tracks (Analyst or Engineer) that allow you to transform your technical abilities into a skillset vital to a successful career in financial services technology.

Analyst:

Summer associates in the Analyst track leverage and further develop their skills in analysis and reporting, working alongside colleagues and Senior Leadership to further TIAA's understanding of structure, policies and to achieve its goals. You will directly contribute to solutions which support sound decision-making. The recommendations you provide will drive achievement of TIAA's technology goals.

Specific responsibilities may include monitoring & implementation of dedicated measures in Info Security, requirements gathering & documentation, financial oversight & control, portfolio management, business performance measurement, process management, and data analysis from various sources.

Engineer:

Summer associates in the Engineer track provide operations support for capture & distribution, processing, quality processes and problem resolution. Your focus would be on ensuring data integrity in systems and adherence to internal and external standards and quality checks. Your skills would further develop as you focus your talents in providing critical support in hardware, software, data or infrastructure components within a specific domain.

Summer associates in this area may also provide support with automation modernization by learning, adopting new tools, and technologies that help applications to scale up. You would work as part of a project team, communicating progress, technical issue reporting, resolution and deployment to production of completed code.

Required Skills:

• Full-time student, pursuing a Bachelor’s or Master’s degree
• Graduation date between August 2024 – June 2025

Desired Skills:

• Currently pursuing a Bachelor’s or Master's degree in Computer Science, Information Technology, Mathematics, Data Analytics, Data Science, Cyber-Security, Engineering and/or Operations Management, and any other STEM-related degree.
• Knowledge of Agile methodology
• Extracurricular program participation in major-related areas
• Excellent problem solving/analytical skills/critical thinking
• Strong verbal and written communication skills
• Ability to prioritize tasks and deliver on commitments
• Up to date with technology trends and current affairs
• Desire to continuously learn and build professional development skills
• Willingness to embrace change and collaborate to foster team success
• Advanced knowledge of Microsoft Office products (PowerPoint, Word, Excel and Outlook)
• Overall GPA of 3.0 or better
• If Interested in the Analyst track:
  • Knowledge of SQL, Tableau, Advanced Excel, Jira, Archer, MS tool Suite, Robotics, Machine learning
  • Knowledge of SAS, R, or Matlab and working with statistics
• If Interested in the Engineer track:
  • Knowledge of Splunk, AWS, Java, Python, Angular, Azure, IOS, Script/Coding (Javascript, C#, C++, Python, R, PowerShell)
  • Knowledge of Mobile OS, networking, mainframe technologies
  • Knowledge of Azure Cloud deployments using Azure AD, PowerApps, AI& ML using PowerAutomate, .NET WebApps, Kubernates, Data Bricks, Azure SQL, PostGreSQL and/or MicroServices
  • Knowledge of Microsoft (C#.Net, WPF, WCF, .Net Core)

We are an Equal Opportunity/Affirmative Action Employer. We will consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Please Note: TIAA does not sponsor visas for entry-level/internship positions and, due to program format, will not hire individuals whose work eligibility is based on an F-1 or other student visa status, including, but not limited to, students who receive a STEM OPT extension.

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

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Company Overview

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

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