Rotational Program - Technology
The Tech Associate assists with recurring tasks across multiple areas of an organization's overall information technology (IT) infrastructure including analysis, development, and administration of IT systems software, hardware and databases, data processing operations, end user technology. This job gains experience and an overall feel for the company and the financial services industry by attending meetings, delivering presentations, and exploring business-specific tasks to better understand the organization. This job participates in a robust training and onboarding program followed by an ongoing speaker series, lunch-and-learns, and cohort engagement activities.

Key Responsibilities and Duties

• Handles information technology support requests and procedures across the enterprise network in an efficient and timely manner.
• Assists with the configuration, monitoring, and maintenance of software applications to ensure the smooth running of information technology operations.
• Performs clerical duties such as organizing documents, maintaining files, photocopying, and faxing.
• Assists in preparing information and research materials, including Powerpoint presentations.
• Takes notes during meetings and provides to team members.
• Researches and gathers documentation as directed by colleagues.
• Attends company functions, including trainings programs, speaker series, lunch-and-learns and social networking events that provide opportunities for career growth and personal development.

Educational Requirements

• Bachelor's Degree Required

Work Experience

• No Experience Required

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
5IC

Job Description Summary

The Technical Rotational Associate assists with recurring tasks across multiple areas of an organization's overall information technology (IT) infrastructure including analysis, development, and administration of IT systems software, hardware and databases, data processing operations, end user technology. This job gains experience and an overall feel for the company and the financial services industry by attending meetings, delivering presentations, and exploring business-specific tasks to better understand the organization. This job participates in a robust training and onboarding program followed by an ongoing speaker series, lunch-and-learns, and cohort engagement activities.

• Global Cybersecurity & Fraud Management - responsible for keeping pace with the ever-changing threat landscape and handling the identification and remediation of information technology risks. Global Cybersecurity is responsible for effectively detecting, responding to, and mitigating computer security incidents, and managing the security technology that safeguards the company's information assets from cybersecurity threats and attacks.
• Corporate Technology Chief Data & AI - as part of the newly merged Corporate Technology, Data and AI Office, Technical Associates will have the unique opportunity to explore a wide range of technology and data-driven applications while making a tangible impact across TIAA. An ideal candidate is passionate about technology, data, and artificial intelligence, has strong analytical, problem-solving, and communication skills, is eager to work in a dynamic and fast-paced environment, with an interest in exploring different aspects of technology and data-driven innovation. Key Responsibilities:
  • Participate in a variety of rotations, gaining hands-on experience in areas such as data analysis, data engineering, software development, business analysis, project management, cloud, AI and machine learning.
  • Collaborate with cross-functional teams to design and implement technology solutions that support corporate functions such as finance, actuarial, HR, legal, risk and compliance.
  • Contribute to the development and deployment of advanced data analytics and AI models to solve business problems.
  • Engage in ongoing professional development to stay current on the latest industry trends and technology advancements.
• Global Infrastructure Services - provides and supports enterprise technology and frameworks to deliver reliable, stable and secure infrastructure for our clients and partners. Some of the areas supported include enterprise architecture, data center operations, cloud technologies, networking, mobile engineering and end user IT support.
• Nuveen Technology - the investment manager of TIAA and offers a comprehensive range of outcome-focused investment solutions designed to secure the long-term financial goals of institutional and individual investors.
• Retirement Wealth Marketing & Digital Client Technology - provides the end-to-end retirement technology solutions that our plan sponsors, consultants, participants, and associates count on every day.

Key Responsibilities and Duties

• Handles information technology support requests and procedures across the enterprise network in an efficient and timely manner.
• Assists with the configuration, monitoring, and maintenance of software applications to ensure the smooth running of information technology operations.
• Performs clerical duties such as organizing documents, maintaining files, photocopying, and faxing.
• Assists in preparing information and research materials, including PowerPoint presentations.
• Takes notes during meetings and provides to team members.
• Researches and gathers documentation as directed by colleagues.
• Attends company functions, including trainings programs, speaker series, lunch-and-learns and social networking events that provide opportunities for career growth and personal development.

Additional Requirements:

• Participation in TIAA’s Summer Associate Internship Program preferred
• Must have graduated with a Bachelor's degree or higher prior to the program's start date

Related Technologies

• Python (Pandas, Spark, etc.)
• Snowflake
• SQL, NoSQL databases
• Business intelligence tools (Tableau, Power BI, etc.)
• Java
• AWS, Azure & similar cloud technologies

Work Experience

• No Experience Required

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level

• 5IC

Anticipated Posting End Date:

2024-10-13

Base Pay Range: $71,000/yr. - $73,000/yr.

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

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Company Overview

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

Privacy Notices

For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here.

For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.

For Applicants of Nuveen residing in Europe and APAC, please click here.