Ansafone Contact Centers

2nd Shift Customer Service Representative -100% Remote (All Equipment Provided)


Pay$13.50 - $14.50 / hour
LocationHouston/Texas
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 2NDSH001401
      Advantages of Joining Our Team:
      - Opportunity for career growth and promotion from within
      - Positive impact on team members and customers
      - Named one of the Top 100 Companies for Remote Jobs
      - Excellent leadership and teamwork

      Job Responsibilities:
      - Take inbound or make outbound calls
      - Help others and find solutions
      - Passionate about learning new things
      - Thrive in a diverse and inclusive culture
      - Work at a fast pace in a high call volume environment

      Candidate Requirements:
      - Proficient in a windows-based computer environment
      - Typing speed of at least 25-30 words per minute
      - Demonstrates integrity, honesty, and a strong work ethic
      - Punctual with excellent attendance
      - Ability to multi-task while maintaining efficiency and composure
      - Must pass a background check
      - Bilingual skills are a plus

      Work from Home Requirements:
      - High-speed broadband internet (minimum 10 Mbps Upload and 10 Mbps Download)
      - WIFI connections only
      - Hiring in Florida, Indiana, North Carolina, Nevada, Tennessee, Texas, Pennsylvania, and Arizona (Bilinguals only)

      Training Hours:
      - Mon-Fri 9am-5pm EST
      - Mon-Fri 8am-4pm CT
      - Mon-Fri 6am-2pm PST

      Shift Availability:
      - Weekend availability required
      - Hours between 11am-9pm EST (10pm-8pm CST) (8am-6pm PST)
      - Candidates can choose their weekend day off

      Benefits & Pay:
      - 14 days paid training
      - Employer provides all equipment
      - Family-oriented team
      - PTO
      - Medical, Vision, and Dental benefits
      - Company matching 401K plan
      - Employee Assistance Program
      - Short- and long-term disability
      - Life insurance options
      - Starting pay: $13.50 - $14.50 per hour (Bilingual)

      READY TO START YOUR NEW CAREER? APPLY TODAY!

      Additional Information:
      - Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
      - No discrimination based on discussing pay
      - Compensation information disclosure restrictions apply
  • About the company

      Looking for a Call Center or BPO Services? Ansafone U.S. based contact centre that provides you and your customers with a world-class customer experience. Get your outsourcing project started today!