Employer Industry: Customer Service and Sales

Why Consider this Job Opportunity:

- Opportunity for career advancement and growth within the organization
- Competitive pay with the opportunity to earn commission on top of base pay
- Work remotely from anywhere within the specified states
- Fast-paced and dynamic work environment
- Supportive and collaborative team atmosphere
- Ability to make a positive impact on customer satisfaction and issue resolution

What to Expect (Job Responsibilities):

- Handle inbound and outbound calls to assist customers with billing and account concerns
- Anticipate resolutions for customer issues and provide light troubleshooting when necessary
- Document customer interactions and maintain accurate records
- Demonstrate strong multitasking skills to manage back-to-back calls
- Provide excellent written and verbal communication to effectively assist customers

What is Required (Qualifications):

- Regular attendance and punctuality
- Up-to-date and completed resume
- Typing test showing 40 WPM or above with at least 80% accuracy
- Internet speed-test showing over 2 Mbps download speed and 1 Mbps upload speed
- Desktop or laptop running an authentic/validated/native copy of Windows 10, 11, or the most current macOS
- Processor with at least a 2GHz clock speed base or turbo speed (dual core) or at least a 1.6GHz clock speed base or turbo speed (quad core or higher)
- 3GB of RAM
- Direct/wired internet connection (Cable, DSL, or Fiber)
- Skype-compatible (hard-wired, not wireless) USB headset
- At least one 15" or larger monitor
- Skype-compatible webcam

How to Stand Out (Preferred Qualifications):

- Previous experience in a customer service or sales role
- Familiarity with technical requirements and specifications

Hashtags:

#CustomerService #Sales #RemoteWork #CareerOpportunity #CommissionOpportunity

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.