Centerstone

988 Chat/Text Specialist

New

Pay$19.10 / hour
LocationNashville/Tennessee
Employment typeFull-Time

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  • Job Description

      Req#: JR-026684
      Employer Industry: Nonprofit Behavioral Health Services

      Why consider this job opportunity:
      - Salary up to $26.80 per hour
      - Comprehensive benefits including medical, dental, and vision health coverage
      - 403b retirement plan with company match
      - Paid time off and ten paid holidays
      - Opportunities for continuing education and professional development
      - Supportive and empowering work culture focused on respect and integrity

      What to Expect (Job Responsibilities):
      - Provide telephonic or chat clinical screenings and risk assessments for individuals in crisis
      - Answer crisis contacts via chat/text to assess for suicide risk and identify appropriate community resources
      - Conduct follow-up calls for individuals deemed moderate to high risk for suicide
      - Adhere to ethical and clinical standards in compliance with accreditation requirements
      - Participate in ongoing supervision, training, and team meetings

      What is Required (Qualifications):
      - Bachelor’s degree in Behavioral Science, Psychology, Social Work, or related field; or Certified Peer Recovery Specialist
      - Six months to one year of related crisis experience preferred
      - Effective communication skills via written, verbal, in-person, and virtual methods
      - Demonstrated high-level customer service skills and professional etiquette
      - Knowledge of suicide assessments and crisis intervention techniques

      How to Stand Out (Preferred Qualifications):
      - Experience in crisis intervention or mental health support roles
      - Familiarity with community resources for individuals in emotional distress
      - Ability to work effectively in a remote team environment

      #Nonprofit #BehavioralHealth #CrisisIntervention #MentalHealthSupport #CareerOpportunity

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Call Centerstone at 1-877-HOPE123 (877-467-3123) for patient-focused, reliable, affordable mental health care and counseling services to help you heal, recover and live your best life.