University of Arkansas at Little Rock

Access Coordinator II - Psychiatric Research Institute


PayCompetitive
LocationRemote
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R0064902

      Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com , then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

      All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).


      If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.


      Closing Date:

      12/19/2024


      Type of Position:

      Clinical Staff - Medical Ancillary Support


      Job Type:

      Regular


      Work Shift:

      Day Shift (United States of America)

      Sponsorship Available:

      No


      Institution Name:

      University of Arkansas for Medical Sciences


      The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

      UAMS offers amazing benefits and perks (available for benefits eligible positions only):

      • Health: Medical, Dental and Vision plans available for qualifying staff and family
      • Holiday, Vacation and Sick Leave
      • Education discount for staff and dependents (undergraduate only)
      • Retirement: Up to 10% matched contribution from UAMS
      • Basic Life Insurance up to $50,000
      • Career Training and Educational Opportunities
      • Merchant Discounts
      • Concierge prescription delivery on the main campus when using UAMS pharmacy

      Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

      The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

      Persons must have proof of legal authority to work in the United States on the first day of employment.

      All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

      At UAMS we value Diversity, Equity and Inclusion.

      For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu .


      Department:

      ICE | BHSL Access WFC


      Department's Website:


      Summary of Job Duties:

      The Access Coordinator II in the Psychiatric Research Institute works under the supervision of the Access Supervisor and provides comprehensive support for patient care activities. This position may meet, greet, and assist the public. This position answers telephones and/or may coordinate appointments in a call center environment. This position may perform other duties to support patient care activities as needed.


      Qualifications:

      Minimum Qualifications:

      • High school diploma/GED, PLUS two (2) years customer service or healthcare experience.

      Preferred Qualifications:

      • Knowledge in basic medical terminology, medical terminology competent within 3 months of hire

      • Call center experience. Experience in registration, billing, or scheduling in a healthcare environment


      Additional Information:

      Responsibilities:

      • Schedules and coordinates appointments and surgeries or tests using hospital systems by processing visit notifications of patients

      • Conducts pre-registration, inputs and/or updates patient information, processes walk-ins, creates new patient charts, and accesses systems for orders

      • Conducts insurance verification and benefits explanation by running eligibility on patients and requesting outside records

      • Ensures adequate stock of supplies, and cleans and maintains equipment and waiting rooms

      • Collects and posts payments and issues receipts

      • Records daily and monthly statistics and communicates any medical records issues

      • Performs other duties as assigned


      Salary Information:

      Commensurate with education and experience


      Required Documents to Apply:

      List of three Professional References (name, email, business title), Resume


      Optional Documents:

      Proof of Veteran Status


      Special Instructions to Applicants:


      Recruitment Contact Information:

      Please contact askrecruitment@uams.edu for any recruiting related questions.


      All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

      Please do not send to listed recruitment contact.


      Pre-employment Screening Requirements:

      Criminal Background Check


      This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.


      Constant Physical Activity:

      Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking


      Frequent Physical Activity:

      N/A


      Occasional Physical Activity:

      Crouching, Lifting, Reaching, Standing, Walking


      Benefits Eligible:

      Yes
  • About the company

      The University of Arkansas at Little Rock is a public research university in Little Rock, Arkansas.