Facility:

Dayton Children's - Tech Town

Department:

Patient Access - Scheduling

Schedule:

Full time

Hours:

40

Job Details:

Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children’s Hospital financial solvency.

Department Specific Job Details:

Shift

• 8:30am-5:00pm
• Monday-Friday
• No weekends or holidays

Education

• High School Diploma or GED (required)

Experience

• 1+ years of Customer Service (required)
• Pediatric experience (preferred)
• Medical terminology (preferred)
• Scheduling (preferred)
• Registration (preferred)

Education Requirements:

GED, High School (Required)

Certification/License Requirements: