Accessories Specialist

At over 50 years old and counting, B&H has built a reputation as the trusted resource for photography and videography enthusiasts via its NYC SuperStore and its award-winning website. Long known as "The Professional’s Source", B&H is recognized by savvy consumers worldwide for its honest, knowledgeable guidance, expert tips and articles… and always-great prices.

B&H offers competitive salaries, medical benefits, a 401K plan, employee discounts and opportunities to grow within a high-energy, low-attitude environment. Make your move to B&H today!

Job Overview:

The Web Accessories Team is responsible for the creation and maintenance of product associations between all items in the B&H catalog. The department’s aim is to clearly advise customers about any accessories that are required or otherwise recommended for the main item’s probable application.

The Accessories Specialist utilizes in-depth knowledge of product compatibility and usage to recommend appropriate accessories. In conjunction with monitoring sales performance and customer feedback on associated products, the Specialist seeks to maintain product relationships based on the accessory’s appeal, benefit, and utility to the customer. Core responsibilities include the creation and maintenance of accessory relationships (using a combination of manual and rule-based methods); maintaining consistency and clarity across accessory labels, templates, and messages; keeping up with daily maintenance of new and discontinued products; and seeking ways to improve and promote accessories quality.

Essential Responsibilities:

• Conducts extensive research within assigned categories to determine appropriate accessory matches; is diligent about staying current on product knowledge and expanding scope to new and emerging technologies
• Utilizes basic merchandising techniques to determine optimal accessory priority
• Determines all compatible accessories and label order
• Sets flags to ensure proper listing of required vs. recommended accessories
• Reviews accessories recommendation strategy based on individual and departmental reporting
• Communicates with Manager to ensure that product associations align with B&H’s overall goals
• Partners with Buyers and Sales staff to prepare for and respond to company and customer needs
• Collaborates with Navigation Architects to update refinement data for Accessory Rules
• Makes updates to accessory listings based on various reporting item summaries
• Assists in data acquisition and/or entry of refinements needed for rule creation
• Creates customer-facing product groupings

Specific Knowledge, Skills and Abilities:

• Possesses extensive product knowledge of assigned categories
• Must be detailed-oriented and have organizational skills
• Solid verbal and written communication skills
• Basic to intermediate Excel
• Ability to analyze and interpret reports
• Basic understanding of website structure, category hierarchy and refinement filtering
• Understanding of target customer needs and online shopping behavior
• Basic merchandising skills
• Ability to work under pressure, prioritize tasks, and meet deadlines

Preferred Education, Experience and Licenses:

Minimum 2-4 years experience in either selling professional or consumer level technology or utilization of professional or consumer level electronics

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex or gender, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state or local laws.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please let us know.