Employer Industry: Student Loan Servicing

Why consider this job opportunity:
- Salary of $17.75 per hour, with an additional $4.41 per hour in Health and Welfare benefits
- Health and Welfare benefits cover the full cost of employee-only medical, dental, and vision premiums for those working 40 hours a week
- Opportunity for career advancement and growth within the organization
- Work remotely from home, with the flexibility of a remote work environment
- Comprehensive training program to ensure understanding of federal regulations and company policies
- Supportive and collaborative work environment focused on exceptional customer service

What to Expect (Job Responsibilities):
- Review and adjust student loan balances, ensuring accuracy and compliance with regulations
- Process payments, reconciliations, and conduct audits of loan balance data
- Assist with the processing of Direct Loan Consolidations and other account adjustments
- Maintain the highest levels of privacy and security while providing customer service
- Participate in continuing education programs to stay updated on changes in federal and state laws

What is Required (Qualifications):
- High School diploma required
- Minimum of 12 months experience in administrative support in accounting, banking, lending, or student loan industry
- Understanding of basic accounting principles
- Ability to obtain and maintain a Public Trust security clearance
- Must reside within a 75-mile radius of Hendersonville, TN

How to Stand Out (Preferred Qualifications):
- Bachelor's degree in Accounting, Finance, or Business
- 12 months of experience working on a student loan contract
- 12 months of experience in a Call Center environment
- Proficient in Microsoft Office Suite (Outlook, Word, Excel, OneNote)
- Experience in payment processing and financial reconciliation

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