Virgin Pulse
Client Service Coordinator - Health Plans
Pay$17.00 - $22.00 / hour
LocationRemote
Employment typeFull-Time
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Job Description
- Req#: 3591
Employer Industry: Health Technology
Why consider this job opportunity:
- Salary range from $17.00 to $22.00 per hour
- Eligible for health, dental, vision, mental health, and other benefits
- Opportunity for career advancement and growth within the organization
- Supportive and diverse work environment that values inclusion
- Chance to work collaboratively across business functions to enhance client satisfaction
What to Expect (Job Responsibilities):
- Serve as a subject matter expert on all employer products and internal processes
- Collaborate with various business functions to meet customer needs
- Monitor internal performance and maintain accurate client records
- Analyze data trends in partnership with the analytic team to make benefit recommendations
- Organize and execute open enrollment strategies and client meetings
What is Required (Qualifications):
- Minimum of 1 year of experience in health insurance, employee benefits, human resources, or the healthcare industry
- Experience in onboarding new clients and providing account-based service
- Comfortable communicating with HR Directors and Executives
- Strong written and verbal communication skills
- Proven collaboration skills
How to Stand Out (Preferred Qualifications):
- Familiarity with regulatory changes and their impacts on clients
- Experience in a client-facing role with a focus on service excellence
- Ability to research and resolve client issues effectively
#HealthTechnology #ClientManagement #CareerOpportunity #DiversityAndInclusion #HealthcareServices
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
See how Virgin Pulse's employee well-being solution helps employees create habits that matter so they can be their best at work and at home.