Virgin Pulse

Client Service Coordinator - Health Plans


Pay$17.00 - $22.00 / hour
LocationRemote
Employment typeFull-Time

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  • Job Description

      Req#: 3591
      Employer Industry: Health Technology

      Why consider this job opportunity:
      - Salary range from $17.00 to $22.00 per hour
      - Eligible for health, dental, vision, mental health, and other benefits
      - Opportunity for career advancement and growth within the organization
      - Supportive and diverse work environment that values inclusion
      - Chance to work collaboratively across business functions to enhance client satisfaction

      What to Expect (Job Responsibilities):
      - Serve as a subject matter expert on all employer products and internal processes
      - Collaborate with various business functions to meet customer needs
      - Monitor internal performance and maintain accurate client records
      - Analyze data trends in partnership with the analytic team to make benefit recommendations
      - Organize and execute open enrollment strategies and client meetings

      What is Required (Qualifications):
      - Minimum of 1 year of experience in health insurance, employee benefits, human resources, or the healthcare industry
      - Experience in onboarding new clients and providing account-based service
      - Comfortable communicating with HR Directors and Executives
      - Strong written and verbal communication skills
      - Proven collaboration skills

      How to Stand Out (Preferred Qualifications):
      - Familiarity with regulatory changes and their impacts on clients
      - Experience in a client-facing role with a focus on service excellence
      - Ability to research and resolve client issues effectively

      #HealthTechnology #ClientManagement #CareerOpportunity #DiversityAndInclusion #HealthcareServices

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      See how Virgin Pulse's employee well-being solution helps employees create habits that matter so they can be their best at work and at home.