Position Summary

Dynata is one of the world’s leading single providers of first-party data. We deliver the largest, most diverse, and deeply-profiled B2B and B2C datasets in more than 45 countries across a variety of industries such as market research agencies, healthcare, corporate and investment firms.

We are looking for an Account Manager to join our Japan Sales Team. As an Account Manager you will be supporting the Sales team in developing proposals, tenders and quotations, working closely with clients to develop effective online market research solutions.

The account manager is responsible for providing pricing, feasibility, and consolation to clients regarding Dynata products and services. This role is essential in developing, maintaining and expanding client relationships in order to increase revenue. This position also will assist the Sales team in the development of proposals, tenders & quotations and work with clients to develop effective online market research solutions.

Great opportunity for someone who is wanting to learn and progress their career in Market Research, being mentored and coached by true Sales Professionals

Responsibilities

These include the following, other duties may be assigned at the discretion of management in the context of the role:

• Prepare proposals across all product sets including feasibility and pricing. Deliver quotes to clients
• Support Account Directors and country manager in all admin aspects of sales and marketing
• Develop knowledge of online research and fieldwork techniques
• Manage small client projects
• Identify and implement new or improved internal procedures and processes
• Liaise closely with the Operations department to assist with the effective delivery of projects
• Undertake administrative tasks
• Ensure sales & financial reporting and analysis are both accurate and up-to-date
• Database management via the CRM system
• Provide assistance to interstate sales teams on an ad-hoc basis

Requirements

• Industry experience is advantageous but not essential
• Microsoft Office proficiency and ability to learn new technology.
• Some experience in a business or professional environment may include internships
• An understanding of market research communications or experience in the market research
• Strong numeric ability
• Ability to communicate effectively to both internal and external stakeholders
• Highly developed Japanese and English language skills – written and verbal communication.
• High attention to detail
• High level of professionalism and business acumen, including numeracy
• Results focused with excellent attention to detail and accuracy

Additional

At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process. Dynata is also an affirmative action employer and welcomes and encourages applications from people regardless of age, disability, race, sex, intersex status, gender identity, sexual orientation, and breastfeeding status.

What we can offer

• Flexible working arrangements to suit your lifestyle needs
• Extra annual leave of 5 weeks after 2 years of continuous service
• Wellness perks such as free flu vaccinations, counselling services, health advice etc.
• Career Development with global opportunities
• A culture of appreciation with chances to give and receive appreciation from peers all over the world
• Collaborative and supportive team environment with social events all year round
• Access to development courses and additional training from our internal L&D portal
• GIVE (Get Involved, Volunteer, Engage) day - a day of volunteering to give back to your local community in a cause of your choosing
• Charity matching to support your fundraising efforts
• Sports sponsorship covering all or part of the joining cost including Dynata merchandise so you can rep us proudly during the event
• Education Assistance to enhance your professional and personal growth
• Central and convenient office location within walking distance to public transport
• Diversity and Inclusion initiative where we take strides each day to continue to invest in ensuring our panels and team are diverse and guide clients on ways to be more inclusive in their research.
• Being part of a globally recognised brand leader in Market Research, gaining access to insghts, new technology, and information about the industry and our 5000+ clients