Layr
Account Manager (Remote - U.S. based only)
PayCompetitive
LocationAtlanta/Georgia
Employment typeFull-Time
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Job Description
- Req#: 324717
Employer Industry: Insurance Services
Why Consider this Job Opportunity:
- Competitive pay up to [highest pay]
- Opportunity for career advancement and growth within the organization
- Ability to work remotely
- Chance to make a positive impact on customer satisfaction
- Collaborative work environment
- Unique opportunity to work with a platform that provides complete control over insurance needs
What to Expect (Job Responsibilities):
- Assist entrepreneurs and business owners with business insurance-related questions
- Teach customers how to use Layr's platform for their insurance needs
- Gather and analyze data to identify customer trends and recommend solutions
- Manage a large number of customer accounts in a high-automation environment
- Engage with customers through various platforms and provide excellent customer support
What is Required (Qualifications):
- Active property and casualty insurance license
- Minimum 3 years of experience in customer success, account management, sales, or a client-facing role
- Proficiency in data gathering, analysis, and reporting
- Strong problem-solving skills and ability to meet customer needs with urgency
- Excellent communication and interpersonal skills
How to Stand Out (Preferred Qualifications):
- Experience with specialty commercial insurance products
- Knowledge of automation processes and playbooks
- Ability to engage with customers through multiple platforms
- Understanding of value propositions and generating positive customer experiences
- Experience working in cross-functional teams and coordinating with other departments
#InsuranceServices #CustomerSuccess #RemoteWork #CareerOpportunity #CollaborativeEnvironment
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
We enable business owners to purchase and manage their business liability insurance 100% online and without engaging a traditional broker.