Bankers Healthcare Group

Account Manager, Credit Card


PayCompetitive
LocationRemote
Employment typeContract

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  • Job Description

      Req#: 3e599192-11a3-4fd1-a449-56f42321067d

      Are you ready to join a growing team that puts a premium on productivity and has an award-winning culture centered around transforming talented employees into effective business leaders? Then BHG Financial is the place for you.


      In 2001, we started with an idea, an opportunity, and $25,000. Back then, our focus was strictly on serving those in the medical industry. With healthcare in our heritage, we soon expanded to serve high-earning professionals in many other industries, providing all with leading-edge financial solutions, including our extensive network of community banks.


      Today, BHG Financial has firmly established its legacy as a leader in the financial services space. Founded on the philosophy of a better way to borrow, we are dedicated to helping accomplished professionals, small businesses, and institutions build upon their success through innovative financial solutions, a hassle-free process, and personalized concierge service.


      Our relentless commitment to the success of our customers is part of what has made BHG Financial thrive. We take a 360-degree view of our customers to tailor the best solutions for their financial aspirations. Today's professionals have multiple sources of income, not just their paycheck. Therefore, it is essential to factor those in when making responsible lending decisions. Our continued focus on data, analytics, and proprietary modeling has enabled faster funding for our customers.


      From business to personal loans to relationships with community banks, the country’s top professionals and business owners rely on us for our exceptional financial solutions and concierge service to continue their success and legacy.



      Who You Are

      You are a motivated sales professional who is passionate about delivering an exceptional client experience. You excel at multi-tasking, pipeline management, active listening, and have experience leveraging technology while maintaining a personal touch. You are a focused, no-quit, A+ player and thrive in a fast-paced environment where you can work with teammates who will match your drive and grit.

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      What You'll Do
      • Assist our client base of professionals in activation and usage of our credit card products.
      • Manage the client relationship from card approval throughout the account lifespan.
      • Ability to properly articulate our card benefits and features
      • Ability to uncover client needs and articulate value propositions in a clear and concise way
      • Answering client questions regarding BHG and credit card terms and conditions
      • Connect with our cardholders on a daily basis
      • Understanding and promotion of BHG and more specifically credit card programs
      • Maintaining and documentation of client interactions and activities


      What You'll Need
      • Love of a fast-paced environment
      • Prior customer service and sales experience
      • Strong ability to take initiative and confidently direct customer interactions
      • Detail and task-oriented
      • High prioritization and organizational skills
      • Able to meet performance deadlines and expectations, proven ability to set and hit goals
      • Never believe in settling, find ways to overachieve.
      • Knowledge of credit card products
      • Experience and understanding of credit profiles are a plus
      • Knowledge of Microsoft Office Suite (Word, Excel, Outlook), Salesforce a plus
      • Strong written and verbal communication skills


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      Life at BHG Financial

      At BHG Financial, we work hard and aren’t afraid to take risks. Since the beginning, our core values of PMA (positive mental attitude), team player, and loyalty have been the driving force behind every interaction we have between each other and our customers. We have a healthy respect for the daily grind, yet we value work/life balance. We believe that all employees should have the opportunity to lead and that good ideas can come from anyone. From the top down, our leaders are actively involved not only in strategic oversight and running the business, but also in the well-being and growth of all employees. We consider people our #1 asset, and help employees realize their full potential, set and exceed their goals, and explore new opportunities for personal and professional development.


      Why You Should Join BHG Financial

      We strive to offer amenities, opportunities, events, and programming that support the interests of our teams, while furthering the culture that makes us Great Place to Work® certified. Some of the benefits you can expect when you join BHG Financial include:


      •Medical/Rx/Dental/Vision coverage for employees and their eligible family members

      •Competitive PTO and vacation policies

      •1 Friday off each month for Wellness Weekends

      •Company 401(k) plan with employer contributions after one year

      •Company-sponsored training and certification opportunities

      •Quarterly award ceremonies where top achievers are celebrated and receive additional bonuses

      •Ongoing volunteer opportunities to give back to the community through our BHG Cares program


      If you’re ready for a career where you can exercise your passions, be surrounded by co-workers who are relentlessly committed to service, and have a team-player mindset, apply today!


      BHG Financial is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. BHG Financial is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

  • About the company

      Bankers Healthcare Group provides healthcare professionals with medical practice financing & healthcare professional loans. Learn how we can help you succeed.