Who we are

In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, through our core business brands – Advanced Bionics, Audiological Care, Phonak, Sennheiser (under license) and Unitron – we develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry.

Account Manager Government Services (Remote)

Increasing sales of all products within territory, increasing Market Share in the Government Services channel while maintaining strong relationships with existing and new customers and maintaining required number of sales calls per week. Must comply with internal policies and procedures for documenting customer visits in CRM system on a daily basis and understand that Phonak is, has and always will be about our people.

Responsibilities:

• Make required number of sales calls per week to current or new customers within territory
• Maintain and increase sales of all products within territory
• Promotion and demonstration of new products
• Training on the fitting and fine tuning of products and software
• On-boarding and training of new accounts
• Needs analysis and provide product solutions for accounts
• Provide recommendations on marketing strategies for customer business growth
• Maintain strong relationships and rapport with existing and new customers within territory
• Ensure all customer needs are met through personal or group product training
• Represent Phonak at national and regional meetings as required
• Achieve sales quota as assigned in territory
• Comply with internal policies and procedures for documenting customer visits in CRM system on a daily basis
• Maintain expense reporting weekly and manage territory with in OPEX guidelines
• Other duties as assigned by management

Travelling Requirement: Overnight travel up to 80%

More about you:

Education

• Bachelor’s Degree

Nice to Have

• Master’s degree/Au.D.

Work Experience

• 3 Years Dispensing Hearing Aids
• 3 Years Sales Experience

Nice to Have

• 2 Years in Manufacturing

Personal Competencies

• Strong decision making abilities and ability to work under pressure
• Excellent follow through skills
• Strong time management and organizational skills

Social Competencies

• Ability to maintain strong customer relationships
• Effective communication skills

Leadership Competencies

• Team Player
• Ability to build trust and demonstrate personal accountability
• Remain flexible to change and adapt.

Professional Competencies

• Knowledge of hearing aid technology and industry practices
• Excellent presentation skills
• Must have ability to assist patients independent of trainer assistance
• Must have understanding of competitors’ products

Language(s)/ Level

• English

IT Skills

• Experience with CRM systems
• Strong PC skills (Word, Excel, PowerPoint)

Further Requirements

• Willingness to travel overnight

A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova

Don't meet all the criteria? If you’re willing to go all in and learn we'd love to hear from you!

What we offer :

• Medical, dental and vision coverage*
• Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
• TeleHealth options
• 401k plan with company match*
• Company paid life/ad&d insurance
  • Additional supplemental life/ad&d coverage available
• Company paid Short/Long-Term Disability coverage (STD/LTD)
  • STD LTD Buy-ups available
• Accident/Hospital Indemnity coverage
• Legal/ID Theft Assistance
• PTO (or sick and vacation time), floating Diversity Day, & paid holidays*
• Paid parental bonding leave
• Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
• Robust Internal Career Growth opportunities
• Tuition reimbursement
• Hearing aid discount for employees and family
• Internal social recognition platform
• D&I focused: D&I council and employee resource groups

*Plan rules/offerings dependent upon group Company/location.

This role's pay range is between $88,000/yr - $110K,000/yr (based on location). This role is also bonus eligible.

How we work:

At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.