POSITION DESCRIPTION

The primary purpose of the Account Manager is to increase revenue through acquisition


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (other duties may be assigned):

Key Responsibilities:

1. Manage book of business amounting to a minimum of 20% of total Aloha Air Cargo company revenue.

2. Manage key accounts that produce largest volumes and revenues.

3. Act as subject matter experts (SME) for key service programs relating to Interline Cargo shipping and carrier relationships; FlexShip deferred service; and Same Day service with intent to guide commercial strategies and execute aligned tactics across Sales Team and all other customer territories.

4. Manage the overall customer satisfaction and profitability of key accounts by:

• Understanding the customers end use business/markets
• Establishing and strengthening customer relationships with decision makers across functions and regions.
• Building strong working relationships with Business Leaders and your team members to ensure the successful delivery of services to your customers.

5. Develops and implements sales plans for profitable
• Effective delivery of key customer programs including communication strategies
• Working with the Management team to assist with developing the Sales Strategy.
• Following up on sales leads supplied by the Management and/or support team.
• Attending industry trade shows to represent and promote AAC and its services as required.

6. Manage yield growth and minimize rate structure exception throughout the customer base.

7. Create and maintain a database of accounts.

8. All other duties as assigned by the Director of Sales and Marketing.

Minimum Qualifications

• Degree in Business Administration
• Manager must be proficient in MS Excel
• Work requires professional written and verbal communication and interpersonal skills.
• Work requires willingness to work a flexible schedule.
• Must have reliable transportation to visit outside accounts; sales and marketing functions

COMPENSATION
This position has a starting salary range of $68,790 to $85,980 per year.

BENEFITS
• Comprehensive insurance programs including medical, dental, and vision
• Company-provided benefits such as life insurance, short and long-term disability, and an employee assistance program
• Competitive 401k match program with zero vesting period
• Annual bonus and salary review programs
• Competitive paid time off, personal days, and federal holidays
• Reimbursement benefits for fitness, transportation, and tuition up to $5,250 annually
• Plus, other employee benefits and appreciation events throughout the year.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)