Employer Industry: Education Technology

Why Consider this Job Opportunity:

- Competitive salary with individual commission structure
- Opportunity for growth and advancement within the company
- Medical (employer paid), dental, and vision insurance plans
- 401(k) plan with company match
- Generous paid time-off and holiday schedule with additional floating holidays
- Casual office attire and pet-friendly office

What to Expect (Job Responsibilities):

- Build strong customer relationships by maintaining high levels of engagement and communication; conduct routine account performance planning and business reviews.
- Renew and expand customer contracts, meeting and exceeding personal and team quotas.
- Deliver both basic and advanced training sessions to ensure confidence with the platform and cultivate customer accountability.
- Advise customers on best practices for designing, implementing, and scaling their campaigns.
- Resolve customer issues, alone and through collaboration with other teams.

What is Required (Qualifications):

- Bachelor's degree from an accredited, four-year institution
- At least 2-3 years of experience in Account Management or Customer Success
- Experience managing a portfolio of clients, preferably in the education industry
- Experience in a SaaS startup environment
- Ability to manage multiple priorities while maintaining strict attention to details

How to Stand Out (Preferred Qualifications):

- Excellent written and verbal communication skills; consistent diplomacy, tact, and poise when working through customer issues and escalations.

Hashtags:

#EducationTechnology #AccountManagement #CustomerSuccess #CareerOpportunity #CompetitiveSalary

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