Employer Industry: Eyecare Services

Why consider this job opportunity:
- Salary up to $23.00 per hour, dependent upon experience
- Comprehensive benefits package including medical, dental, and optical coverage
- Clear opportunities for career advancement within the organization
- Supportive and team-oriented work environment where employees are heard and respected
- Paid holidays and generous paid time off
- No late evenings or major holidays required

What to Expect (Job Responsibilities):
- Answer incoming phone calls promptly and provide accurate answers to patients regarding insurance billing and payment responsibilities
- Read and decipher Explanation of Benefits (EOB) documents to assist patients effectively
- Ensure patient information, including billing details, is accurate and up-to-date
- Research authorization benefits with insurance companies or online resources
- Validate and process refund requests from patient inquiries

What is Required (Qualifications):
- Minimum educational requirement: High School Diploma or GED, with some college preferred
- At least one year of ophthalmology billing experience is required
- Bi-lingual Spanish/English is highly preferred
- Strong communication and interpersonal skills
- Basic computer knowledge, including Microsoft Office

How to Stand Out (Preferred Qualifications):
- Experience with Electronic Health Records (EHR) and Electronic Practice Management (EPM), particularly NextGen
- Knowledge of insurances and/or experience in the healthcare industry
- Prior customer service or call center experience

#EyecareServices #CustomerService #CareerOpportunity #CompetitivePay #HealthcareExperience

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."