Mega Walk In TCS Nagpur Hiring for AR Collection/International Customer Support.

INTERVIEW DETAILS:

Interview date: 25th January, 2025 - Saturday

Interview time: 10:00 AM - 12:30 PM

Venue:TATA Consultancy Services Ltd, MIHAN, Nagpur, Telhara, Maharashtra 441108.

Job Summary:

Role : AR Collection/International Customer Support.

Experience: 1 year to 8 years

Job Location: Nagpur

Eligibility:

Minimum 15 years of regular, full-time education (10 + 2 + 3)

Willing to work in rotational shift

Skill & Responsibilities:

1. Understanding of all Collections KPIs & SLAs performance reports and tools and should be able to implement the same.

2. Maintain positive relationship with customers by providing excellent services and achieving assigned goals.

3. Oversight on the team and ensuring daily BAU. Manage day to day operations functions of team management and performance delivery.

4. Understanding of all Collections KPIs & SLAs performance reports and tools and should be able to implement the same.

5. Maintain positive relationship with customers by providing excellent services and achieving assigned goals.

6. Good Follow up skills with customer for all collection’s activities.

7. Handling disputes and resolution.

Mandatory Requirements (How to generate your EPCN)

EPCN number is mandatory for eligibility of the interview. Follow the below steps to register and mention the EPCN number on your resume

· Step 1: Visit https://ibegin.tcs.com/iBegin/

· Step 2: Click to login

· Step 3: Click New user (Register with us)

· Step 4: Select "BPO" in areas of interest and complete the registration. (Fill the details)

· Step 5: Once completed, your TCS no. would be generated which starts from EP2024XXXX.

· Step 6: You will receive the EP number on your personal e-mail ID.

About TCS:

A global IT and business solutions leader, TCS has an employee strength of 614K with offices in 55 countries, a footprint on 6 continents and a revenue of USD 27.9 billion (2022-23). TCS offers services across varied domains such as Aerospace | BFS | Insurance & Healthcare | Life Sciences | Manufa cturing | Energy & Resource Utilities | Government | Hi Tech | Media & Information Services | Telecom | Travel & Transportation and Hospitality | Retail & CPG and Horizontals such as F&A, SCM, CIM and HRO.

TCS is one of the country's largest equal opportunity employer with more than one-lakh female associates and is a continuously ranked a leader in the 'India's Most Respected Companies' survey