Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

We are inviting applications for the role of Accounts Receivable - Senior Process Associate – Italian – Remote RO *

Responsibilities
· Perform routine accounting reconciliations, reduce account aging, and establish clear and concise communications; participate in presentations of account receivable information to key customer contacts (team/Sales Directors).
· Forecast cash collections, evaluating and calling out issues to appropriate internal and external contacts
· Building effective relationships with internal & external customers
· Support various AR activities aligned to the team
· Provide support to the Team Leader, as needed
· Daily interaction with internal & external customers – building relationships with effective communications with customers, including follow-up with customers when encouraged payment has not been received
· Communicate with the team about the activity of daily operations to meet deadlines efficiently.
· Develop process improvement ideas/initiatives
· Special project as assigned
Qualifications
Minimum qualifications
• Business Communication
• Proven experience!
• Ability to exercise sound judgement and decision-making skills
• Excellent written and verbal communication and comprehension skills
• French language C1 level, English level min. B2
• Ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities
Preferred qualifications
• Good customer handling skills
• High Energy level
• Good knowledge of Excel
What can we offer?

Attractive salary.
Stable job offers - employment contract.
Work in a multicultural environment;
Various trainings (initiating, soft skills).
Possibility of development;
Benefits (Meal Tickets, Medical Services, Insurance, additional vacation days, partner discounts)."

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.