Cox Communications
Accounts Receivable Specialist II
4 days agoWhat's your preference?
Job Description
- Req#: R202561580
Responsible for managing the risk associated with having open and unpaid invoices that extend past 60 days past due for their assigned region/district.
Makes calls to customers with past due balances to inquire about reasons for delinquencies, and provide solutions which include payment in full, settlements, and or payment plans to resolve the issue.
Under general supervision, monitors accounts receivable aging reports for assigned accounts.
Makes calls to customers with past due balances to inquire about payment.
Works with sales, billing, and customer service personnel to resolve accounts with collection issues.
Sends copies of invoices, credit memos, statements, and collection letters to customers and associates.
Exercises independent judgment in obtaining payments.
Prepares and forwards accounts to be considered for write-off to the Supervisor or Sr. Manager of Accounts Receivable for approval.
Assists with the credit investigation of new accounts.
Monitors the application of payments to ensure proper application. Responsible for requesting re-application when appropriate.
Recommends site restriction of delinquent accounts.
Work Quality/Attention to detail
Building Relationships
Effective Communication
Teamwork / Collaboration
High school diploma or equivalent required
2 years or more of credit/collections experience
Availability for 8:30 am – 5:30 pm EST shift
(B2B) collections experience
Bilingual (Spanish)
Hands-on experience using Salesforce
Experience with Excel
High Radius
Pure Cloud
SAP
RMB
Company
Cox Automotive - USAFinanceJob Family Group
Accounts Receivable Specialist IIJob Profile
Individual ContributorManagement Level
Flexible Work Option
NoTravel %
DayWork Shift
Compensation
Hourly base pay rate is $21.49 - $32.26/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.Job Description
The Accounts Receivable Specialist II reports to a supervisor within the Accounts Receivable team and is responsible for managing a portfolio of dealer clients as assigned by their supervisor.
In this position, you will be responsible for all credit management and collection efforts for their assigned area. You will build strong relationships with our internal sales force to better engage with clients and provide an exceptional
Key Responsibilities:
Key Factors for Success:
Required Qualifications:
Preferred Qualifications:
To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.Drug Testing
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.Benefits
About Us
About the company
Cox Communications, Inc. is an American digital cable television provider, telecommunications and home automation services.