Overview We're not just behavioral health people-we're crisis people. Connections has built a model that combines medical and recovery-oriented treatment that gets people connected to community-based resources and back to their lives faster. Our aim is for solutions, not just stop-gaps. Real support, not restriction. We have proven that our model improves access, creates hope and makes the behavioral health crisis system work better, and we're finding better ways to do it every day.
Our story Originally founded by two emergency room psychiatrists, Dr. Chris Carson and Dr. Robert Williamson, Connections Health Solutions brings 30 years of experience serving individuals in crisis and operates two of the nation's largest and most studied crisis response centers and is currently expanding to more states. Since opening our doors, we have provided care and treatment for hundreds of thousands of individuals in crisis.
Responsibilities What You'll Do: The
Accounts Receivable Specialist is responsible for optimal performance in all areas of accounts receivable collections and the appeals process.
- Follows up on required daily accounts based on assigned practice and/or payer to reduce the A/R and maintain CHS key performance indicators (KPI).
- Submits appeal letters on unpaid and underpaid claims applications.
- Prioritizes work to minimize interruptions and increase efficiency in the collections process.
- Prepares and submits weekly and monthly A/R summary of activity report for all assigned practices/payers to A/R Manager with detailed action plans and/or unresolved issues.
- Establishes and maintains an efficient filing system for CHS payer contracts and provider credentialing documents.
- Performs retrospective audits of new self-pay accounts to update demographic information.
- Participates in accounts receivable collection campaigns as needed to meet department goals.
- Assists billing with determining proper disposition of or composing replies to incoming mail and other correspondence.
- Performs all other duties as assigned.
Qualifications What You'll Bring: - High School diploma
- Billing/coding and auditing training
- 2 years of medical billing & coding experience
- The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company's exemption process prior to their start date as a condition of employment
It would be great if you had: - Bachelor's degree in Health care or related field
- 5 years of experience with physician and/or facility billing/auditing within a multi-specialty environment
What We Offer: Full-time only:
- Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
- CHS pays for Basic Life, AD&D, Short and Long-Term Disability
- Voluntary Life insurance option for employees and their families
- Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
- Flexible Spending Accounts (health care and dependent care)
- 401k company match after 6 months (50% of deferrals up to 6% of compensation)
- Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays
All employees (Pool, Part-time and Full-time):
- Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
- Online Subscription to Headspace, a digital mindfulness and meditation platform
- After 90 days, you are auto enrolled in the 401k Plan
EEO Statement Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.