NHS
Admin Assistant - 13.5 hours
This job is now closed
Job Description
- Req#: B0201-WARCL-AA-13-5?language=en&page=25&sort=publicationDateDes
- Answer and direct telephone queries, liaising with both internal and external colleagues, as necessary.
- Accurately check or complete BPAS and legal paperwork, ensuring all relevant documentation is available for the clients episode of care.
- Monitor, edit and amend appointment list, using as appropriate BPAS booking system, informing clients if changes to their appointment become necessary.
- Assist in the monitoring, control and ordering of stock, sort and distribute incoming mail and prepare and despatch statistical information and reports.
- Experience of dealing face to face with patients who may be upset, within a care environment.
- Knowledge of clerical procedures including checking documentation, telephone, and reception duties.
- Good attention to detail, supportive towards colleagues and clients and is an effective team player.
- Tuesday - 08:30 to 16:30 - Coventry
- Friday - 08:30 to 15:00 - Coventry
- BPAS Coventry -Oasis Health Care Cheyslesmore Surgery, 51 Quinton Park, Coventry CV3 5PZ - base unit
- BPAS Nuneaton - Stockingford Medical Centre, 13 Northumberland Ave, Nuneaton CV10 8EJ
- BPAS Stratford - Rother House Medical Centre, Alcester Rd, Stratford-upon-Avon CV37 6PP
- Tuesday - 08:30 to 16:30 - Coventry
- Friday - 08:30 to 15:00 - Coventry
- BPAS Coventry -Oasis Health Care Cheyslesmore Surgery, 51 Quinton Park, Coventry CV3 5PZ - base unit
- BPAS Nuneaton - Stockingford Medical Centre, 13 Northumberland Ave, Nuneaton CV10 8EJ
- BPAS Stratford - Rother House Medical Centre, Alcester Rd, Stratford-upon-Avon CV37 6PP
- Administration experience gained within an office environment and general office duties
- Knowledge of clerical procedures including checking documentation, telephone and reception duties
- Experience of dealing face to face with patients who may be angry or upset, within a care environment
- Healthcare administration experience
- English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2
- Competent in Microsoft Office programmes including word, excel, outlook and Microsoft teams
- Do you support a woman's right to choose abortion?
- Are you the family or friend of a current BPAS employee? If yes, please state the name and nature of the relationship
- This role is working 13.5 hours per week across our Warwickshire Cluster. Can you commit to this working pattern?
- You will primarily be based at our Coventry unit with the expectation to cover at Nuneaton and Stratford when required. Can you travel to all 3 units?
- Would you like to add any further information/statements to support your application?
- Administration experience gained within an office environment and general office duties
- Knowledge of clerical procedures including checking documentation, telephone and reception duties
- Experience of dealing face to face with patients who may be angry or upset, within a care environment
- Healthcare administration experience
- English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2
- Competent in Microsoft Office programmes including word, excel, outlook and Microsoft teams
- Do you support a woman's right to choose abortion?
- Are you the family or friend of a current BPAS employee? If yes, please state the name and nature of the relationship
- This role is working 13.5 hours per week across our Warwickshire Cluster. Can you commit to this working pattern?
- You will primarily be based at our Coventry unit with the expectation to cover at Nuneaton and Stratford when required. Can you travel to all 3 units?
- Would you like to add any further information/statements to support your application?
Job summary
Come and be part our dynamic and expanding teams. Due to our growth and investment in quality service delivery we have lots of exciting opportunities available across various roles and we are looking for talented individuals to join us on a national scale.
Do you enjoy working within a busy office or reception environment, where no two days are the same?
We are looking for an experienced Admin Assistant to come and join our dedicated team in our Warwickshire Cluster for 13.5 hours per week on Tuesdays and Fridays. Your main unit will be Coventry, with the expectation to cover in Stratford Upon Avon and Nuneaton when required.
You'll work as part of the team in carrying out administration tasks in an efficient and friendly manner ensuring that clients feel accepted, supported, and confident about BPAS services.
About You:
You will have proven experience of working within an office environment, where you've carried out administration duties. You will be an excellent communicator both internally and externally and will demonstrate a friendly and positive attitude when interacting with clients, colleagues, and external parties.
Main duties of the job
We are also looking for:
About us
British Pregnancy Advisory Service (BPAS) is the UKs largest independent womens reproductive healthcare charity. We work mainly on behalf of the NHS across the country providing abortion, contraception, STI testing & treatment and fertility services. We specialise in evidence-based, not-for-profit care reproductive healthcare.
Working with us:
Alongside a supportive and friendly working environment, BPAS has generous benefits: life assurance cover at 3 times salary, 34 days annual leave per year & a defined contribution pension scheme. You will have access to our employee benefits programme through BHSF which includes special health & wellbeing services & lifestyle offers for you & your family. This includes various salary sacrifice schemes, counselling services & free private GP appointments.
BPAS is committed to safeguarding & promoting the welfare of vulnerable adults, children & young people through a safer recruitment framework. This includes a thorough selection process & a number of pre-employment checks.
Date posted
26 March 2024
Pay scheme
Other
Salary
£19,781 to £23,732 a year pro rata - Depending on skills and experience
Contract
Permanent
Working pattern
Part-time
Reference number
B0201-WARCL-AA-13-5
Job locations
Oasis Health Centre
51 Quinton Park
Coventry
CV3 5PZ
Stockingford Medical Centre
Northumberland Avenue
Nuneaton
Warwickshire
CV10 8EJ
Rother House Medical Centre
Alcester Road
Stratford-upon-avon
Warwickshire
CV37 6PP
Job descriptionJob description
Job responsibilities
The full job description and salary details can be found in the supporting documents on the right hand side. These are available for you to download and review.
Further Information
Salary: £19,781 - £23,732 per annum pro rata (£10.57-£12.68 p/h) - depending on skills/experience. One unit will be your base unit with mileage paid to the other two.
Hours: 13.5 hours per week
Locations:
Interested so far? Don't delay, apply today!
This job advert may close before the advertised closing date if sufficient applications have been received. Please apply for this job as soon as you can, if interested.
The Small Print:All applicants must be pro-choice.
If you do not hear from us within 2 weeks of the closing date, unfortunately you will not have been shortlisted on this occasion.
References: All offers of employment are conditional based on satisfactory pre-employment checks. We require applicants to provide 3 years of employment references including information on reasons for leaving and any gaps in employment.
Job responsibilities
The full job description and salary details can be found in the supporting documents on the right hand side. These are available for you to download and review.
Further Information
Salary: £19,781 - £23,732 per annum pro rata (£10.57-£12.68 p/h) - depending on skills/experience. One unit will be your base unit with mileage paid to the other two.
Hours: 13.5 hours per week
Locations:
Interested so far? Don't delay, apply today!
This job advert may close before the advertised closing date if sufficient applications have been received. Please apply for this job as soon as you can, if interested.
The Small Print:All applicants must be pro-choice.
If you do not hear from us within 2 weeks of the closing date, unfortunately you will not have been shortlisted on this occasion.
References: All offers of employment are conditional based on satisfactory pre-employment checks. We require applicants to provide 3 years of employment references including information on reasons for leaving and any gaps in employment.
Person SpecificationPerson Specification
Experience
Essential
Desirable
Qualifications
Essential
General
Essential
Desirable
Experience
Essential
Desirable
Qualifications
Essential
General
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
British Pregnancy Advisory Service (BPAS)
Address
Oasis Health Centre
51 Quinton Park
Coventry
CV3 5PZ
Employer's website
Employer details
Employer name
British Pregnancy Advisory Service (BPAS)
Address
Oasis Health Centre
51 Quinton Park
Coventry
CV3 5PZ
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.