NHS

Admin Support (Band 2)


PayCompetitive
LocationKeighley/England
Employment typePart-Time

This job is now closed

  • Job Description

      Req#: C9423-25-0098?language=en&page=1038&sort=publicationDateDesc

      Job summary

      Would you like to be part of a team that works well together, always there to help each other?

      If you answered yes, Airedale NHS Foundation Trust would love to hear from you.

      An excellent opportunity has arisen to join the vibrant, warm and friendly Admin team within the Emergency Department.Shifts are rostered three months in advance to allow our team to plan ahead.

      This is a challenging role and successful candidates will need to be enthusiastic, motivated and have a flexible approach. Excellent interpersonal and communication skills.

      Please see the job description and the person specification for further details.

      **Previous applicants need not apply**

      Part Time - 16 hours per week

      Main duties of the job

      • Arrange referrals, appointments and outcomes into relevant clinics following patient attendances as necessary using the electronic patient record system
      • Discharge patient records, ensuring all coding is complete and accurate ensuring clinical pathways are followed as per Trust policy.
      • Carry out daily maintenance of ED medical notes ensuring all records can be accounted for which may include retrieval of copies from ward admissions.
      • Liaise with nursing staff, consultants, secretarial and other disciplines regarding issues relating to clinics.
      • Arrange transport as required for patients returning home or attending follow up clinic.
      • Scanning and indexing of patient records, including alert notifications, in line with departmental procedures. Undertake regular maintenance of scanner.
      • Cover reception duties as required which includes registering patients coming into ED ensuring all relevant patient information is taken and recorded accurately
      • Escalate any concerns over patients to the relevant clinical staff
      • Deal with telephone enquiries from GP's, patients, relatives, members of the public and other organisations.
      • Deal with face-to-face enquiries from patients and clinical staff within the department

      About us

      We are always looking for enterprising and innovative approaches to the way we provide our services. We are a national centre for telemedicine and introduced telehealth to the UK offender healthcare sector and also provide the service to patients in their care homes. Community matters to us and we are supported by 400 dedicated volunteers and have strong links with Bradford University, Craven College and Leeds City College to ensure we inspire the workforce of the future.

      We want to attract staff who embrace our 'Right Care' behaviours of compassion, a commitment to quality of care and working together for patients.

      Date posted

      24 February 2025

      Pay scheme

      Agenda for change

      Band

      Band 2

      Salary

      £23,615 a year per annum

      Contract

      Permanent

      Working pattern

      Part-time

      Reference number

      423-6911158-A

      Job locations

      Airedale General Hospital

      Skipton Road

      Steeton, Keighley

      BD20 6TD


      Job description

      Job responsibilities

      For further information and full details of the role please see attached job description and person specification.

      Job description

      Job responsibilities

      For further information and full details of the role please see attached job description and person specification.

      Person Specification

      Qualifications/Skils

      Essential

      • Excellent computer skills, including data inputting

      Desirable

      • EDCL/CLAIT
      • Knowledge of SystmOne or similar

      Experience

      Essential

      • Recent office experience
      • Experience and full understanding of confidentiality policies/procedures
      • Previous experience of working in a busy pressurised environment
      • Experience of working in a multidisciplinary team
      • Experience in filing

      Desirable

      • Previous NHS experience e.g Ward Clerk, Appointment Clerk
      • Information Governance/Data Security training
      • Experience in dealing with distressed patients/relatives
      • Experience in using document scanning systems
      Person Specification

      Qualifications/Skils

      Essential

      • Excellent computer skills, including data inputting

      Desirable

      • EDCL/CLAIT
      • Knowledge of SystmOne or similar

      Experience

      Essential

      • Recent office experience
      • Experience and full understanding of confidentiality policies/procedures
      • Previous experience of working in a busy pressurised environment
      • Experience of working in a multidisciplinary team
      • Experience in filing

      Desirable

      • Previous NHS experience e.g Ward Clerk, Appointment Clerk
      • Information Governance/Data Security training
      • Experience in dealing with distressed patients/relatives
      • Experience in using document scanning systems

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Airedale NHS Foundation Trust

      Address

      Airedale General Hospital

      Skipton Road

      Steeton, Keighley

      BD20 6TD


      Employer's website

      https://www.airedale-trust.nhs.uk (Opens in a new tab)

      Employer details

      Employer name

      Airedale NHS Foundation Trust

      Address

      Airedale General Hospital

      Skipton Road

      Steeton, Keighley

      BD20 6TD


      Employer's website

      https://www.airedale-trust.nhs.uk (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.