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Job Description
- Req#: C9798-0344?language=en&page=984&sort=publicationDateDesc
- Willingness to commit to continuing professional development.
- Professional manner as a representative of the Trust.
- Tact and discretion for dealing with confidential information.
- Ability to meet the travel requirements of the role.
- A positive attitude and able to act on feedback.
- Ability to communicate clearly and effectively in English in both verbal and written formats.
- Good level of literacy and numeracy.
- Standard IT skills.
- Good organisational skills.
- Educated to academic Level 2
- (e.g. GCSE Grade A-C, NVQ2, OCR/RSA2, City and Guilds 2) in a Business Administration-related subject
- Or
- Considerable recent NHS administrative experience and will be expected to undertake the relevant level 2 qualification on appointment to post.
- I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
- Knowledge of office procedures.
- Working knowledge of Microsoft Office: Word, Excel and Outlook.
- Understanding of the Data Protection Act and NHS Code of Confidentiality.
- Recent, relevant experience in an Administrative/Secretarial/ Reception Role.
- Previous, relevant NHS experience.
- Willingness to commit to continuing professional development.
- Professional manner as a representative of the Trust.
- Tact and discretion for dealing with confidential information.
- Ability to meet the travel requirements of the role.
- A positive attitude and able to act on feedback.
- Ability to communicate clearly and effectively in English in both verbal and written formats.
- Good level of literacy and numeracy.
- Standard IT skills.
- Good organisational skills.
- Educated to academic Level 2
- (e.g. GCSE Grade A-C, NVQ2, OCR/RSA2, City and Guilds 2) in a Business Administration-related subject
- Or
- Considerable recent NHS administrative experience and will be expected to undertake the relevant level 2 qualification on appointment to post.
- I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
- Knowledge of office procedures.
- Working knowledge of Microsoft Office: Word, Excel and Outlook.
- Understanding of the Data Protection Act and NHS Code of Confidentiality.
- Recent, relevant experience in an Administrative/Secretarial/ Reception Role.
- Previous, relevant NHS experience.
Job summary
The Glades Neighbourhood Team is a friendly, supportive and hardworking team who are looking for enthusiastic individuals to join us. We pride ourselves in providing outstanding care to patients in the Wyre Forest in Worcestershire. The team operates from 07:30am to 18:30pm on a seven-day rota including weekends and Bank Holidays, various shift patterns are available. Flexible working opportunities are available.
This post is for 37.5 hours over 5 days out of 7 on a rota basis including weekends & Bank Holidays (30 hours over 3 or 4 days out of 7 would also be considered).
We are looking to recruit an administrator who is innovative, dynamic, and keen to join the team in supporting us to deliver high quality care, and to continue our development of integrated care in the community. The role is varied and rewarding.
The Neighbourhood Team consists of Community Nurses, Senior Nurse Practitioners, Advanced Clinical Practitioners, Occupational Therapists, Physiotherapists, Healthcare Assistants, and administrators. GP and social care colleagues work closely alongside.
We offer a friendly team environment, learning and development opportunities and well-being support.
If you would like to discuss informally if this is the right role for you, please get in touch with the Recruiting Manager which can be found on the top right-hand side of the advert.
Main duties of the job
Undertake administrative duties that are specific to the role.
Deal with telephone and email enquiries.
Deal with incoming and outgoing post, stock ordering and deliveries.
Provide administrative support as required, e.g. typing, data inputting, filing and scanning in line with Trust Policies and Procedures.
Liaise and interact with service users and colleagues, as and when required.
Facilitate the smooth running of clinics/appointments, ensuring that clinical/non-clinical records are obtained and retrieved, as required.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.
We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. Its why we were named Large Apprenticeship Employer of the Year award at the 2022 Worcestershire Apprenticeship Awards. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.
What we offer
27 days leave plus bank holidays, increasing up to 33 days with long service
Generous NHS pension and enhanced pay when you work unsocial hours
Flexible and agile working opportunities
Great maternity, paternity, and adoption support
Wide range of staff networks such as LGBT+ and ENRICH (Equality Network for Race Inclusion and Cultural Heritage)
Health service discounts and online benefits including excellent cycle to work and car salary sacrifice schemes
Health and wellbeing opportunities
If you would like to know more, please visit our careers website.
Date posted
04 June 2024
Pay scheme
Agenda for change
Band
Band 2
Salary
£22,383 a year pro rata for part time (£11.45 per hour)
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
C9798-0344
Job locations
Kidderminster Health Centre Practice
Bromsgrove Street
Kidderminster
Worcestershire
DY10 1PG
Job descriptionJob description
Job responsibilities
For full details of the duties and criteria for the role please refer to the job description and person specification attached.
Job responsibilities
For full details of the duties and criteria for the role please refer to the job description and person specification attached.
Person SpecificationPerson Specification
Additional Criteria
Essential
Skills and Abilities
Essential
Qualifications
Essential
Knowledge
Essential
Experience
Essential
Desirable
Additional Criteria
Essential
Skills and Abilities
Essential
Qualifications
Essential
Knowledge
Essential
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Herefordshire and Worcestershire Health and Care NHS Trust
Address
Kidderminster Health Centre Practice
Bromsgrove Street
Kidderminster
Worcestershire
DY10 1PG
Employer's website
https://careers.hacw.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Herefordshire and Worcestershire Health and Care NHS Trust
Address
Kidderminster Health Centre Practice
Bromsgrove Street
Kidderminster
Worcestershire
DY10 1PG
Employer's website
https://careers.hacw.nhs.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.