NHS
Administration Manager – Virtual Wards
This job is now closed
Job Description
- Req#: C9180-24-1241?language=en&page=743&sort=publicationDateDesc
- Educated to NVQ level 4 or equivalent.
- Customer Service/ Business Admin /ITQ or equivalent professional experience.
- Experience of managing staff/a busy clerical/office environment.
- Complex administrative experience.
- Prioritising, planning and organising own and others tasks
- Data entry experience and documentation
- Customer service experience
- Experience of logistics management.
- Good working knowledge of office procedures and all Microsoft office packages.
- Awareness of NHS targets and Trust priorities.
- Confidentiality and data protection processes and procedures.
- Customer service
- Ability to manage/work as part of a team.
- Excellent communication skills including telephone, email, face to face where there may be barriers to understanding
- Ability to organise and manage own time and others to keep to schedule and deadlines.
- Ability to analyse and present complex data.
- Ability to manage projects.
- Ability to use own initiative and work autonomously.
- Excellent IT skills - ability to use Microsoft office applications including spread sheets and email.
- Leadership skills
- Willing to take on/learn new skills
- Ability to show attention to detail and accuracy
- Ability to adapt to change
- Ability to work under pressure
- Ability to store and safeguard confidential documents
- Ability to take minutes to a high standard
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
- Educated to NVQ level 4 or equivalent.
- Customer Service/ Business Admin /ITQ or equivalent professional experience.
- Experience of managing staff/a busy clerical/office environment.
- Complex administrative experience.
- Prioritising, planning and organising own and others tasks
- Data entry experience and documentation
- Customer service experience
- Experience of logistics management.
- Good working knowledge of office procedures and all Microsoft office packages.
- Awareness of NHS targets and Trust priorities.
- Confidentiality and data protection processes and procedures.
- Customer service
- Ability to manage/work as part of a team.
- Excellent communication skills including telephone, email, face to face where there may be barriers to understanding
- Ability to organise and manage own time and others to keep to schedule and deadlines.
- Ability to analyse and present complex data.
- Ability to manage projects.
- Ability to use own initiative and work autonomously.
- Excellent IT skills - ability to use Microsoft office applications including spread sheets and email.
- Leadership skills
- Willing to take on/learn new skills
- Ability to show attention to detail and accuracy
- Ability to adapt to change
- Ability to work under pressure
- Ability to store and safeguard confidential documents
- Ability to take minutes to a high standard
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Job summary
The Virtual Ward has been expanding month to month and in order for us to continue to grow, we are looking for an admin manager that will join our team and support the service to develop further as a fixed term contract for 6 months. We are looking for someone who has great communications skills, can support the team with administration tasks, work with and analyse data and can work flexibly within a busy environment.
Main duties of the job
You will provide administrative support to the virtual ward team and will be responsible for developing administrative systems to ensure robust monitoring of the service.
You will work as part of a wider multi-disciplinary team to ensure the effective running of the service including call handling, appointments and follow-ups, tracking of equipment, setting up meetings, collecting and analysing data, etc.
This role continues to evolve as the service develops.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Date posted
07 August 2024
Pay scheme
Agenda for change
Band
Band 5
Salary
£28,407 to £34,581 a year p.a. pro rata
Contract
Fixed term
Duration
6 months
Working pattern
Full-time, Part-time, Flexible working
Reference number
180-C-245343
Job locations
Addenbrookes Hospital-Division C
Hills Road
Cambridge
CB2 0QQ
Job descriptionJob description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Please note:- Internal applicants on permanent contracts can only apply for this post as a secondment and must have the approval of your current line manager before applying.
This vacancy will close at midnight on the 18th August, 2024.
Interviews are due to be held on Wednesday 28th August, 2024.
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.
We welcome applications from the Armed Forces.
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Please note:- Internal applicants on permanent contracts can only apply for this post as a secondment and must have the approval of your current line manager before applying.
This vacancy will close at midnight on the 18th August, 2024.
Interviews are due to be held on Wednesday 28th August, 2024.
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person SpecificationPerson Specification
Qualifications
Essential
Experience
Essential
Desirable
Knowledge
Essential
Skills
Essential
Additional Requirements
Essential
Qualifications
Essential
Experience
Essential
Desirable
Knowledge
Essential
Skills
Essential
Additional Requirements
Essential
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
Addenbrookes Hospital-Division C
Hills Road
Cambridge
CB2 0QQ
Employer's website
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
Addenbrookes Hospital-Division C
Hills Road
Cambridge
CB2 0QQ
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.