NHS

Administration Support Officer


Pay23,159.00 - 24,701.00 / year
LocationSwansea/Wales
Employment typePart-Time

This job is now closed

  • Job Description

      Req#: H9130-24-0615?language=en&page=151&sort=publicationDateDesc

      Job summary

      An exciting and unique opportunity has arisen for a hardworking and experienced Administration Officer to join our Integrated Community Team (City Cluster). We are looking for an enthusiastic and well-motivated individual with good communication, organisation and interpersonal skills, with the ability to work as part of a team and on their own initiative; you will provide vital administrative support for the City Cluster District Nursing Team .

      The ideal candidates will have previous administration experience with a high level of computer literacy and will be able to deal effectively with prioritising workload and deadlines. The post holder must be able to work with discretion and maintain confidentiality at all times.The post will be on a permanent basis working 30 hours per week Monday, Tuesday, Thursday Friday between the hours of 08.00am - 17.00.

      Start and finish times can be discussed on appointment.

      Main duties of the job

      To work as a member of the Integrated Community Hub Team, providing efficient and effective administration/clerical support for the City Cluster. The Administration Officer will maintain a close working relationship with the Lead Nurse, Hub Administrator and all staff within the Integrated Hub.

      General administration duties such as dealing with referrals and booking/planning on behalf of the District Nursing Team using the Malinko system. Printing of letters and patient correspondence letters and printing of reports. Updating of electronic systems, collation of information, ordering stock and mail distribution, financial tasks surrounding invoices, data entry, communication with colleagues and outside organisations, supporting the team and general administrative tasks.

      The role will require excellent communication and organisational skills, the ability to work using own initiative, and as part of a team. The successful candidate will need to work to tight deadlines, be able to prioritise workloads, having an enthusiastic attitude and willingness to learn. Previous experience of NHS systems including Oracle would be advantageous but not essential as full, comprehensive training will be given.

      This post will be based in The Guildhall, Swansea but working across sites may be required to ensure the service's needs are met.

      The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

      About us

      We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.

      As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

      You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.

      There are also apprenticeships, work placementsand volunteering roles available.

      We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

      Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.

      If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.

      Date posted

      17 April 2024

      Pay scheme

      Agenda for change

      Band

      Band 3

      Salary

      £23,159 to £24,701 a year pro rata

      Contract

      Permanent

      Working pattern

      Part-time

      Reference number

      130-AC167-0424

      Job locations

      City Cluster, Clydach Primary Care Centre

      The Guildhall, St Helen's Road

      Swansea

      SA1 4SE


      Job description

      Job responsibilities

      You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

      Job description

      Job responsibilities

      You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

      Person Specification

      Qualifications

      Essential

      • Good general standard of education including 5 GCSEs or NVQ Level 3 or equivalent qualification
      • RSA Stage III typing or word processing or equivalent
      • Competent to a high level with Microsoft Office - Word, Outlook, Excel and PowerPoint

      Desirable

      • ECDL or equivalent IT qualification
      • NVQ Level 2 Business Admin
      • Knowledge of NHS working practices
      • Willingness to learn new skills

      Experience

      Essential

      • Microsoft Office
      • Working with finances
      • Previous administrative experience.
      • Previous experience of working as part of a team and independently
      • Experience of working within a busy NHS office environment

      Desirable

      • Experience of supporting a team
      • Experience of using a range of systems and databases
      • Experience of dealing with confidential issues
      • Experience of using Health Board systems such as Oracle, ESR
      Person Specification

      Qualifications

      Essential

      • Good general standard of education including 5 GCSEs or NVQ Level 3 or equivalent qualification
      • RSA Stage III typing or word processing or equivalent
      • Competent to a high level with Microsoft Office - Word, Outlook, Excel and PowerPoint

      Desirable

      • ECDL or equivalent IT qualification
      • NVQ Level 2 Business Admin
      • Knowledge of NHS working practices
      • Willingness to learn new skills

      Experience

      Essential

      • Microsoft Office
      • Working with finances
      • Previous administrative experience.
      • Previous experience of working as part of a team and independently
      • Experience of working within a busy NHS office environment

      Desirable

      • Experience of supporting a team
      • Experience of using a range of systems and databases
      • Experience of dealing with confidential issues
      • Experience of using Health Board systems such as Oracle, ESR

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Certificate of Sponsorship

      Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

      From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

      Additional information

      Certificate of Sponsorship

      Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

      From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

      Employer details

      Employer name

      Swansea Bay University Health Board

      Address

      City Cluster, Clydach Primary Care Centre

      The Guildhall, St Helen's Road

      Swansea

      SA1 4SE


      Employer's website

      https://sbuhb.nhs.wales/ (Opens in a new tab)

      Employer details

      Employer name

      Swansea Bay University Health Board

      Address

      City Cluster, Clydach Primary Care Centre

      The Guildhall, St Helen's Road

      Swansea

      SA1 4SE


      Employer's website

      https://sbuhb.nhs.wales/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.