Job summary

Our friendly CMHT is looking for a highly skilled, professional and enthusiastic individual to join our ever growing team in the Andover and Winchester area. The successful post holder will initially hold responsibility for providing a fully comprehensive secretarial and administrative service to the CMHT and work alongside the Area Admin Manager and Team Managers. The initial phase of this role will include reviewing current administrative processes, identifying improvements and implementing change.

You will be responsible for the organisation of your own workload and delegating decisions/actions to a small team of administrators. A strong emphasis will be given to customer service and satisfaction which is very much at the heart of this role and the overall values of Southern Health NHS Foundation Trust.

Candidates will need to demonstrate exceptional attention to detail and sound administrative and typing skills. They will need to be able to demonstrate strong interpersonal and communication skills, be organised and possess strong IT skills. Be experienced and proficient in the use of Microsoft packages, in particular Excel and Powerpoint.

Candidates will also need to demonstrate the ability to work as part of a team and be able to appropriately prioritise workload and the needs of the service. Previous experience of working within a busy administrative/secretarial environment is essential.

Main duties of the job

To assist the Area Administration Manager and Clinical Leads in the development and maintenance of a quality administrative service

To provide direct supervision for administrators including 1:1s and appraisals.

To coordinate and support secretarial and administrative duties to clinicians and other non-medical staff. To assist in the organisation of the department and clinicians workload. This would also include being the first point of contact for complex enquiries from patients, carers and other professionals and to liaise with GPs, other departments and external organisations.

To ensure shared learning and compliance with guidelines and policies. To review and implement procedures and ensure SOPs are followed throughout different teams and to provide support and cover to all teams.

The role will be to cover two teams one based in Andover and second in Winchester.

About us

Southern Health is one of the largest NHS Foundation Trusts in the UK, specialising in mental health and learning disabilities, as well as offering physical health community-based services.

With a workforce of more than 7000 and a footprint that spans more than 200 sites across Hampshire, we're committed to providing the best possible healthcare, reaching a range of diverse communities, whilst placing patients and staff at the forefront of all our endeavours.

We are currently working closely with other NHS Trusts to combine all our collective community, mental health, and learning disability services, with the plan to create a new larger, more integrated and accessible organisation.

The transformation will happen in stages; Hampshire CAMHS, part of Sussex Partnership NHS Foundation Trust joined Southern Health in February 2024, with Isle of Wight NHS Trust mental health and community services transitioning across in May 2024. The final combination of Southern Health and Solent NHS Trust services is expected in late 2024, when our new organisation, to be known as Hampshire and Isle of Wight Healthcare NHS Foundation Trust, will be formed.

Our new Trust will continue to cater to the unique needs of different communities, making healthcare across the county more accessible, as well as offering staff more opportunities for career development, training and partnership working.

Join us as we embark on this exciting journey to shape the future of healthcare in Hampshire.