Administrative Officer at Pennsylvania Turnpike Commission in Middletown, Pennsylvania 4172

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Job Description

Req#: 4172

Posting Start Date:	February 6, 2025
Posting End Date:	February 20, 2025
Position Number:	80000029
Union:	Non-Union
FLSA Status:	Salaried Non Exempt
Department:	Engineering
Salary Grade:	N-12
Salary Range:	$49,296.00 - $73,964.80
Employment Type:	Full Time
Building Location:	Central Office Building
Building Street:	700 S. Eisenhower Boulevard
Building City:	Middletown
Building State:	Pennsylvania (US-PA)
Building Zip Code:	17057
Work Schedule:	Flexible Work Options

The Pennsylvania Turnpike Commission, opened on October 1, 1940, is known as “America’s First Superhighway”! Our mission is to operate a safe, reliable, customer-valued toll road system that supports national mobility and commerce. The PTC operates a 565-mile system with over 205 million transactions annually. Together, we are building the highway of the future.

The Commission values its team members and understands the importance of work/life balance to the health, well-being and productivity of its team. Therefore, this position may be eligible for Flexible Work Options* such as:
• Hybrid Work - combination of remote and in-person reporting
• Alternate Work Schedule - flexibility to adjust work schedule length to complete work week in fewer days
*Some options may require completion of probationary period.

The Commission requires all employees to establish PA residency within 6 months of hire and to maintain PA residency, regardless of Flexible Work Options. Applicants must be currently authorized to work in the United States on a full-time basis. The Commission will not sponsor applicants for work visas.

Job Purpose and Summary

This position is responsible for performing a wide variety of administrative duties to support various programs for the Pennsylvania Turnpike Commission (PTC). Work includes analyzing a variety of departmental operations, policies, procedures, budgets, issues, contracts and other various information as assigned. Work is performed with some independence and reviewed by a supervisor or designee for direction, progress and end results. May provide lead work over lower level administrative staff.

Essential Functions & Responsibilities

Analyzes departmental operations, issues, policies and procedures. Prepares detailed reports and recommendations for changes. Familiarizes employees with policies, procedures and regulations and assists with implementation of changes when needed.

Coordinates and monitors programs, projects, contracts and budgets applicable to the assigned unit/department. Validates, reviews and processes monthly invoicing for contract activity.

Prepares annual budget and monitors budget expenditures. Develops and analyzes fiscal and statistical reports.

Composes and reviews correspondence, memoranda and presentation materials to ensure accuracy and compliance with established policies and procedures. Researches and summarizes data to provide accurate information. Coordinates, formats, prints and distributes communications.

Provides customer assistance and maintains working relationships with internal and external customers, agencies and vendors. Handles difficult inquires and situations directly or refers complex issues to the appropriate supervisor.

Maintains automated systems and databases to update and track various types of data. Inputs and retrieves data from various computer software packages and systems by running reports, including ad-hoc reports and other queries, related to operational trends, personnel issues, budgets, etc.

Participates in and conducts research projects, audits and inspections to provide information and recommendations.

Organizes and schedules meetings, conferences, calendars and travel arrangements. Coordinates ongoing and annual training with various PTC departments and outside agencies.

Performs administrative duties including distributing mail, ordering office supplies, filing, answering phones, etc.

Uses situational awareness to anticipate and prevent accidents.

Performs related duties as assigned.

Qualifications

Four (4) years of experience in varied administrative or office work.
OR
Two (2) years of experience in varied administrative or office work AND an associate degree in business administration or another related field. Equivalent combination of education and/or experience may be accepted.

Must demonstrate the ability to type a minimum of 40 wpm on a PTC administrated test.

Competencies

Research Skills

Customer/Client Focused

Communication Proficiency

Reliability

Business Writing

Teamwork Orientation

Analytical Thinking

Time Management

Attention to Detail

Physical Demands and Work Environment

Position demands include frequent speaking, writing and reading reports. Position requires frequent work at a computer utilizing business programs and PTC specific operating systems.

Office environment with low levels of noise, adequate lighting and comfortable temperature.

Disclaimer

The information provided in this job description has been designed to indicate the general nature and level of work performed by the incumbent(s) within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of the employee(s) assigned to this job. Management has the discretion to add or modify duties of the job and to designate other functions as essential at any time.

The Pennsylvania Turnpike Commission is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact the Human Resources Department by calling 717-831-7378.