Kumon North America

Administrative Support Specialist


PayCompetitive
LocationRutherford/New Jersey
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 197

      Administrative Support Specialist

      Rutherford, NJ, USA Req #197
      Friday, February 10, 2023
      Why should you consider Kumon? Our mission is inspirational - as an educational services organization, we enable children to achieve their full potential.

      We offer outstanding health benefits , a desirable retirement savings plan , and outstanding paid time off , including 21 paid holidays a year. We provide each associate with professional development funds annually to support their growth.
      Job Summary

      The Administrative Support Specialist provides first-class support to Kumon University by helping to coordinate onsite, off-site, and virtual trainings/meetings. The Administrative Support Specialist is responsible for dealing with inquiries via phone, e-mail, and face-to-face. Supplies information regarding the organization to the public and visitors. Forms strong rapport with local vendors. Resolves any issues graciously and expeditiously, while protecting the interests of all parties. Works directly with the facility maintenance and management and provides backup support for the front desk.


      Qualifications and Experience
      • Bachelor's degree
      • 2-3 years of relevant experience and/or training

      Job Responsibilities

      • Coordinates both onsite and offsite trainings (approximately 25-30 annually
      • Communicate with trainees and training teams (e mail, phone, face to face)
      • Ensures all communications are up-to-date and accurate.
      • Tracks training invitations/registrations/attendance
      • Communicates with staff outside of team to answer questions and provide clarification on training process/protocol.
      • Reviews trainee homework assignments (virtually)
      • Utilizes Learning Management System (Cornerstone)
      • Grades Math & Reading Achievement Tests (virtually)
      • Communicates with hotels, transportation companies, and other travel-related companies
      • Liaison for facilities management
        • Communicates with building management for repairs & maintenance
        • Identifies and communicates with contractors, when needed
        • Handles incoming mail/packages; identifies what teams/departments they are intended for
        • Orders office-related items (stationery, kitchen/café-related items)
        • Handles incoming phone calls and voicemails to company headquarters
        • Greet visitors and contacts staff members as necessary
        • Point-of-contact for facilities management
        • Oversees company’s Office Depot account (creation/deletion of accounts, meetings with Sales Manager), Pitney Bowes and UPS accounts
        • Communicates with office-cleaning services
        • General responsibilities required for efficient day-to-day office operations
        • Other miscellaneous projects as needed
      Benefits:
      Kumon has a vested interest in the wellbeing of our associates. We offer a total compensation package including:
      • Quality Medical, Dental, and Vision Coverage
      • Prescription Drug Plan
      • 401k Retirement Savings Plan with generous company match and 2 year vesting schedule
      • Flexible Spending Accounts for Health Care, Dependent Care, and Commuting Expenses
      • Company Paid Basic Life Insurance and AD&D
      • Company Paid Short and Long Term Disability Plans
      • Plentiful Paid Time Off and Company Paid Holidays
      • Funding of Professional Development
      • Employee Assistance Program
      • Kumon Tuition Discount
      • Service Award Program
      And much more…
      *Please be aware that all eligible associates must satisfy the specific waiting period before enrollment. The waiting period varies according to the state benefit plan guidelines.

      Equal Employment Opportunity:
      Kumon’s policies and programs ensure that all hiring, compensation and other employment decisions are based on individual merit and not on any bias towards ethnicity, age, color, race, marital status, religion, disability or military status. We base our employment decisions upon the qualifications and abilities of each individual.


      DEI Statement of Commitment:

      Kumon is committed to creating an inclusive and welcoming workplace where diversity, equity, and inclusion (DEI) are valued and celebrated. We believe that all employees should be treated with respect and dignity, regardless of their race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic protected by law. Kumon strive's to create a workplace culture that fosters respect, fairness, and inclusivity for all. We encourage individuals from diverse backgrounds to apply for our job openings and welcome everyone to join our team.

      Other details

      • Pay Type Hourly
      • Travel Required No
      • Required Education High School
  • About the company

      Kumon Educational Japan Co. Ltd.