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Job Description
- Req#: C9220-25-0280?language=en&page=566&sort=publicationDateDesc
- Has grade and experience
- Ability to use MS Office, Excel, Power point and Outlook
- Ability to work on own initiative and organise own workload with limited supervision
- Ability to use electronic records
- Extensive experience of working in a busy administration environment
- An understanding and awareness of confidentiality
- Has grade and experience
- Ability to use MS Office, Excel, Power point and Outlook
- Ability to work on own initiative and organise own workload with limited supervision
- Ability to use electronic records
- Extensive experience of working in a busy administration environment
- An understanding and awareness of confidentiality
Job summary
The post holder will play an important role in the provision of high-quality administrative support to our Community Paediatrics Service based at Tynemouth Road Health Centre.
Main duties of the job
to work with an established administrative team and contribute strong, reliable, and consistent admin support
deal with telephone enquires in a courteous and professional manner
receive and correctly process referrals
book appointments using the patient electronic record system
update and maintain patient electronic record accurately and timely
book clinical rooms for appointments
process letters and reports for discharge
manage generic service inboxes efficiently and timely - ensuring urgent emails are highlighted and prompt action is taken
ability to prioritise own workload
diary management and appointment booking
general administrative tasks such as photocopying, sorting post, scanning, and uploading
to attend and contribute to team and service meetings
keep up to date with mandatory training
Ad hoc duties as required
About us
Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.
Date posted
10 April 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£30,039 to £31,088 a year per annum inclusive of HCAs
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
220-WHT-3056
Job locations
Tynemouth Road Health Centre
24 Tynemouth Road
London
N15 4RH
Job descriptionJob description
Job responsibilities
to work with an established administrative team and contribute strong, reliable, and consistent admin support
deal with telephone enquires in a courteous and professional manner
receive and correctly process referrals
book appointments using the patient electronic record system
update and maintain patient electronic record accurately and timely
book clinical rooms for appointments
process letters and reports for discharge
manage generic service inboxes efficiently and timely ensuring urgent emails are highlighted and prompt action is taken
ability to prioritise own workload
diary management and appointment booking
general administrative tasks such as photocopying, sorting post, scanning, and uploading
to attend and contribute to team and service meetings
keep up to date with mandatory training
Ad hoc duties as required
Job responsibilities
to work with an established administrative team and contribute strong, reliable, and consistent admin support
deal with telephone enquires in a courteous and professional manner
receive and correctly process referrals
book appointments using the patient electronic record system
update and maintain patient electronic record accurately and timely
book clinical rooms for appointments
process letters and reports for discharge
manage generic service inboxes efficiently and timely ensuring urgent emails are highlighted and prompt action is taken
ability to prioritise own workload
diary management and appointment booking
general administrative tasks such as photocopying, sorting post, scanning, and uploading
to attend and contribute to team and service meetings
keep up to date with mandatory training
Ad hoc duties as required
Person SpecificationPerson Specification
Good standard of general education including GCSE English and Maths Grade C or above or equivalent
Essential
Skills and Abilities
Essential
Knowledge and Expereince
Essential
Good standard of general education including GCSE English and Maths Grade C or above or equivalent
Essential
Skills and Abilities
Essential
Knowledge and Expereince
Essential
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Whittington Hospital NHS Trust
Address
Tynemouth Road Health Centre
24 Tynemouth Road
London
N15 4RH
Employer's website
https://www.whittington.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Whittington Hospital NHS Trust
Address
Tynemouth Road Health Centre
24 Tynemouth Road
London
N15 4RH
Employer's website
https://www.whittington.nhs.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.