This job is now closed
Job Description
- Req#: C9371-24-0648?language=en&page=98&sort=publicationDateDesc
- Working as part of an administrative team, you will support our clinicians in sending out correspondence and booking appointments. You will answer emails and telephone calls, following up actions where required.
- You will need to be experienced in taking minutes at meetings, diary management and confident in using the full Microsoft Office suite including Outlook, Word, and Excel.
- You will also be required to work on your own initiative and demonstrate a willingness to help others as a key member of the team.
- The ability to build effective relationships, with a flexible approach to work is essential.
- You will be expected to be able to prioritise work and meet deadlines in order to fulfil the requirements of the post.
- Carry out day-to-day organisation of systems to ensure the smooth running of the administration team.
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
- Flexible working options to support work-life balance.
- 27 days' annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- 'Cycle to Work' and car leasing scheme
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave.
- Free parking across Trust sites
- Strong organisational and planning skills with the ability to work under pressure and be able to re-prioritise own workload to manage deadlines. NHS experience would be an advantage.
- Good interpersonal, communication and reporting skills with the ability to communicate with people at various levels both internal and externally.
- Intermediate to advanced computer skills and knowledge including experience of Microsoft Outlook, Word and Excel.
- Ability to work effectively in a team, using initiative, demonstrating accountability for own work, as well as being flexible and adaptable.
- Strong organisational and planning skills with the ability to work under pressure and be able to re-prioritise own workload to manage deadlines. NHS experience would be an advantage.
- Good interpersonal, communication and reporting skills with the ability to communicate with people at various levels both internal and externally.
- Intermediate to advanced computer skills and knowledge including experience of Microsoft Outlook, Word and Excel.
- Ability to work effectively in a team, using initiative, demonstrating accountability for own work, as well as being flexible and adaptable.
- NVQ 3 or equivalent qualification/experience
- Previous knowledge and experience of working in an office and/or customer care environment
- Good interpersonal, communication, observation and reporting skills
- Good/advanced IT skills and the ability to navigate around various systems and software packages (such as outlook, databases, MS office and the internet)
- Car owner/driver and possess full UK driver's licence or evidence of ability to travel to designated base and other sites.
- Ability to travel to multiple sites (delete as appropriate)
- Assist in the provision of basic (non-clinical) customer care support to service users with challenging behaviours, as required.
- NVQ 3 or equivalent qualification/experience
- Previous knowledge and experience of working in an office and/or customer care environment
- Good interpersonal, communication, observation and reporting skills
- Good/advanced IT skills and the ability to navigate around various systems and software packages (such as outlook, databases, MS office and the internet)
- Car owner/driver and possess full UK driver's licence or evidence of ability to travel to designated base and other sites.
- Ability to travel to multiple sites (delete as appropriate)
- Assist in the provision of basic (non-clinical) customer care support to service users with challenging behaviours, as required.
Job summary
Interview will be held on 6th May 2024
CAMHS Rapid Response responds to young people referred in crisis, offering assessment, and short-term support to young people and their parents/carers. This is an exciting opportunity to work in a developing and expanding crisis service. will be working with other administrative staff in the service.
You will be based at Wokingham and will be working with other Admin staff in the service. Administrators are key to our Trust, supporting our service users and clinicians. You will benefit from a culture that is firmly centred on staff support and development, enabling genuine job satisfaction. Much of our work is innovative and you will enjoy full involvement, while being encouraged to contribute your own thoughts and initiatives.
Berkshire CAMHS is a multi-disciplinary community-based service that serves a child population of approximately 300,000 across the County. The teams comprise of child psychiatrists, clinical psychologists, family therapists, nurse practitioners, psychotherapists, art/play therapists, social workers and Primary Mental Health Workers.
Main duties of the job
About us
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. Hear what our people say about working for our CAMHS service: https://bit.ly/CAMHS]
We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you'll be supported by friendly and professional colleagues to flourish.
Our values at Berkshire Healthcare:
We welcome people who share these values to come and work for us.
Benefits of working for us include:
Date posted
19 April 2024
Pay scheme
Agenda for change
Band
Band 3
Salary
£22,816 to £24,336 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
371-CFS224
Job locations
CAMHS Rapid Response, 25 Erleigh Road, Reading
Reading
RG1 5LR
Job descriptionJob description
Job responsibilities
The3/4 must haves for you to be considered for this role:
For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. For further application tips see the help with your application document attached once you click apply.
If youre someone who shares our passion for excellence and care, you belong at Berkshire Healthcare!
We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Abbie Caston on 07815485216 or email: Abbie.Caston@berkshire.nhs.uk wholl be delighted to help.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.
Job responsibilities
The3/4 must haves for you to be considered for this role:
For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. For further application tips see the help with your application document attached once you click apply.
If youre someone who shares our passion for excellence and care, you belong at Berkshire Healthcare!
We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Abbie Caston on 07815485216 or email: Abbie.Caston@berkshire.nhs.uk wholl be delighted to help.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.
Person SpecificationPerson Specification
Education/Qualifications
Essential
Knowledge, Skills & Abilities
Essential
Desirable
Additional Requirements
Essential
Desirable
Education/Qualifications
Essential
Knowledge, Skills & Abilities
Essential
Desirable
Additional Requirements
Essential
Desirable
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Berkshire Healthcare Foundation Trust
Address
CAMHS Rapid Response, 25 Erleigh Road, Reading
Reading
RG1 5LR
Employer's website
https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Berkshire Healthcare Foundation Trust
Address
CAMHS Rapid Response, 25 Erleigh Road, Reading
Reading
RG1 5LR
Employer's website
https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.