Hospice of the North Coast
Admission Coordinator -PT
This job is now closed
Job Description
- Req#: 941379
JOIN A TEAM THAT IS COMPACT IN SIZE, YET LARGE OF HEART
Hospice of the North Coast hires passionate individuals eager to join our agency's mission: to deliver compassionate, personalized care to patients and their families during end-of-life transitions. We hire individuals who wish to thrive on playing a unique role in a person's life. They are compassionate clinicians and administrative staff who take pride in serving as advocates for each and every patient and who are fulfilled by being part of a very intimate stage of life. Collectively we serve patients, their families, and the community. Are you looking for a fulfilling role that will allow you to make a difference in a patient's life? Please apply today!
Position Summary
The Admissions Coordinator has primary responsibility for timely scheduling of face-to-face, "home" visits by hospice staff to those inquiring about hospice services' ideally meeting them on the same day as the inquiry. The Admission Coordinator will play a crucial role in census development in conjunction with the sales department. Whether through telephone, fax, or e-mail/website, the Admissions Coordinator is an important member of the Admissions team as he/she likely creates each customer's first impression of Hospice of the North Coast.
PT hours - 16 hours per week - 9:00am-5:30pm - Days vary - includes every other weekend.
QUALIFICATIONS:
Education:
Completion of high school required; additional coursework in healthcare-related areas strongly recommended.
Credentials:
RN/LVN License preferred.
Experience:
Minimum of two years of healthcare experience required. One year experience in hospice preferred. Track record of customer service excellence also required.
Core Competencies:
Knowledge of hospice requirements including Medicare, Medicaid, and private insurance guidelines. Ability to respond timely to the needs of physicians, discharge planners, long-term care partners, patients, and family members. Ability to coordinate services with referral sources, hospice staff, patients, and families. Ability to communicate effectively and work well with others; consistently present with a calming manner and positive attitude. Exceptional listening skills, creativity, and problem solving are vitally important to the time-sensitive nature of the work performed in this role. Must have, or develop quickly, skills to navigate assorted spreadsheets, Allscripts, and Brightree, or alternative CRM as selected by agency.
Other:
Valid Driver's License and auto insurance.
EXCELLENT BENEFIT PACKAGE INCLUDES:
**Matching 401K plan
**Continuous professional and clinical training
**Generous PTO accrual
**Holiday Pay
**EAP - Employee Assistance Program
**Small service area
**Optional Aflac supplemental insurance
Hospice of the North Coast is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class"), including, but not limited to, veteran status, race, color, sex, religion, gender identity, national origin or disability status.
About the company
Compact in size yet large of heart, Hospice of the North Coast provides an array of programs and services to the terminally ill, their families and the community.When you choose Hospice of the North Coast as your hospice provider, you can be assured of...