Knowledge, Skills and Abilities:

• Ability to demonstrate the College values
• Knowledge of admissions processes and requirements.
• Knowledge of TSIA and academic requirements.
• Knowledge of intentional and proactive advising practices.
• Knowledge of instit utional policies and procedures.
• Understand the institution's interpretation of FERPA rules of the release of student information to faculty, parents, students, etc.
• Understand and be able to use MySanJac GPS to perform and interpret educational planning and degree audits.
• Know graduation requirements for future planning.
• Detail oriented in order to maintain accurate records (including electronic records) of interactions with students.
• Be a stu dent advocate when appropriate .
• Serve as a liaison and foster intentional relationships with other advi sors, offices, and departments.
• Knowledge of other student support services and s pecialized staff for such issues as disability services, counseling, financial assistance , tutoring, etc.
• Have working knowledge of Ban ner Studen t module and WebXtender
• Must be extremely accurate and have excellent communication, proof-reading, grammar and spelling skills
• Must be willing to adapt to chan ges in policies and procedures
• Must be able to work unsupervised and multitask in a fast-paced office environment
• Must possess personal PC computer literacy
• Must possess outstanding customer service skills and interpersonal skills
• Must be team-oriented with the ability to work well with other staff members in the development
• In-depth knowledge of B anner Student modules (preferred)
• In-depth knowledge of current Texas Higher Education Coordinating Board rules and regulations (preferred)
• In-depth knowledge of and ability to enforce institutional policies an d procedures (preferred)
• Understanding of FERPA law (preferred)

Required Education and Experience :

• Associate degree or three years of related experience

Preferred Education and Experience :

• Bachelor’s degree
• Bilin gual candidates are encouraged to apply

Note: The duties of this position require a physical presence at the assigned on-site work location during unrestricted operations with very limited or no opportunity for remote work arrangements.