It's your time to Achieve, Excel and Succeed in this career building role

The Ministry
Dedicated to making life better for British Columbians, the Ministry of Citizens’ Services (CITZ) delivers key services that people rely on. CITZ delivers accessible, multi-channel services, through a single-point-of-contact service approach to people in urban and rural communities through Service BC, and delivers the digital face of government at www.gov.bc.ca. CITZ also provides support for the expansion of high-speed internet connectivity throughout the province, leadership across government to modernize information management and technology resources, trusted data services to government agencies, prompt and relevant responses to freedom of information requests, and statistical and economic research, information and analysis to businesses and the public sector. In addition, the ministry manages the Province’s real estate assets, technology systems and equipment, and leverages procurement to increase business opportunities and create rewarding jobs that contribute to local economies and benefit individuals, families, and communities.

A service-focused organization, CITZ strives to be a great place to work, where all employees feel both engaged and motivated to do their best.

The Division:
Reporting through the Office of Government’s Chief Information Officer, the Enterprise Services Division (ES) enables government to deliver services to citizens by providing cost-effective management and supply of Information Management/Information Technology (IM/IT) services such as data and voice networks, workstations and mobile devices, messaging and collaboration services, information security, data centre and application hosting, and enterprise architecture. These services are essential for providing mission-critical supports to all government ministries, broader public sector clients, and Crown corporations as they deliver their services to other ministries and citizens.

ES is responsible for providing IM/IT Infrastructure and services that include essential work tools (i.e., desktops, laptops, tablets, productivity tools), maintaining state-of-the-art-data centres; preventing, detecting, and responding to cyberattacks; supporting critical communication services (internet, telephone, and email); IT Service management and technology planning. ES is also responsible for operational communications and IT response to events such as large IT incidents, Wildfire and COVID-19, by utilizing the IT Operations Centre.

The Branch:
The Service Management Branch (SMB) ensures the right processes, people and technology are in place so that the organization can meet its business goals. The Branch focuses on 4 distinct areas: Client Services, Order Management, Incident/Change/Problem Management and organizational Business Continuity.

Provide project administration support services for complex projects in this career building role

This position provides project management coordination with a primary focus on communications support. This role will provide support to the Data and Communications team with data analysis, reporting and administrative support. Assistance with training materials and documentation for staff and stakeholders will also be a component of this position.

This position provides project administration and support for multiple projects. The successful candidate would have strong communication and organizational skills as well as being a team player who is willing and able to be flexible.

Job Requirements:

• Certificate or Diploma in Project Management or a related field. An equivalent combination of education and experience may be considered.
• Minimum of 1 year experience providing project management support services using project management software.
• Minimum of 1 year experience using Microsoft Office products (Excel, Word, and PowerPoint) related to project management support. (For example: reports, presentation, and dashboards.)

Preference May Be Given To Candidates With:

• Post secondary education or training in communications or a related field.
• Experience with data analytics and Power BI.

For questions regarding this position, please contact Natasha.Kruse@gov.bc.ca.

About this Position:

An eligibility list may be established to fill future permanent and/or temporary vacancies across the Ministry of Citizens’ Services.

Prince George is the largest city in Northern British Columbia, and boasts a wide variety of restaurants and entertainment, including the Prince George Symphony Orchestra. Prince George is also located next to several provincial parks, which provide camping and boating amenities.

Vancouver is on the southwest corner of the province of British Columbia, surrounded on three sides by water. With its scenic views, mild climate, and friendly people, Vancouver is known around the world as both a popular tourist attraction and one of the best places to live. Vancouver's moderate, oceanic climate makes it one of the warmest cities in Canada.

Victoria, the capital of British Columbia, is a beautiful city, with beautiful beaches and harbours and a variety of provincial parks to explore. Located on Vancouver Island, Victoria offers a bustling downtown scene and has a wide range of restaurants and entertainment venues from which to choose.

Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

This is your opportunity to build your career and to gain a better understanding of all the public service has to offer, such as competitive employee benefits, amazing learning opportunities and a chance to engage in rewarding work with an award winning employer. The BC Public Service encourages a healthy work/life balance that enables you to take advantage of the community and surrounding area in which you live. For more information, please visit What The BC Public Service Offers You.

The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact IndigenousApplicants@gov.bc.ca or 778-405-3452.

How to Apply:

Your application must clearly demonstrate how you meet the job requirements listed above.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - As part of the application process, you will be prompted to complete an online questionnaire to demonstrate how you meet the job requirements.

Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible.

Additional Information:

A Criminal Record Check (CRC) will be required.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.

Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.