Under direction, notifies victims of cases filed; provides victims of crime with information regarding the criminal justice system and case status; provides assistance with Victim Impact Statements and Crime Victims Compensation; and performs related duties as required

This position is not covered under Civil Serivce

• Notify victims of cases filed
• Provide information regarding status of cases to victims
• Provide information regarding criminal justice system, case process and victims' rights
• Refer victims to counseling, social services, shelters and other agencies for assistance
• Accompany victims to court
• Maintain statistical data
• Performs related duties as required

• Graduation from an accredited college or university with a Bachelor's Degree in Criminal Justice, Social Services, Social Work, Sociology, Behavioral Science or a closely related field, and two (2) years victim advocacy work experience; or an equivalent combination of education and experience
• Knowledge of the criminal justice system; knowledge of family violence laws
• Skill to communicate effectively with hostile, abusive and irrational individuals; skill in managing multiple projects simultaneously
• Ability to communicate effectively, both verbally and in writing; ability to handle confidential information with discretion; ability to adjust to rapidly fluctuating situations; ability to operate personal computer; ability to establish and maintain effective working relationships with co-workers, County employees, outside agencies, crime victims and the general public
• Must secure and maintain a favorable background investigation from the Bexar Criminal District Attorney's Office
• Must secure and maintain a favorable pre-employment physical
• May be required to work more than 40 hours during the workweek

• Constantly working in indoor conditions
• Occasionally moves items weighing up to 10-15 pounds
• Occasionally moves about the office
• Frequently communicates with others; must be able to exchange accurate information
• Constantly operates a computer and other office productivity machinery
• Positions self to perform essential functions
• Must be able to remain in a stationary position