Employer Industry: Real Estate Brokerage

Why consider this job opportunity:
- Work from anywhere in the U.S. with a flexible schedule
- Flexible Time Off for salaried employees
- 401k with a 4% match and immediate vesting
- Robust Medical, Dental, & Vision benefits
- Monthly Technology Stipend and company-provided equipment
- 100% Paid Parental Leave

What to Expect (Job Responsibilities):
- Provide expert-level support to agents/customers, addressing inquiries and resolving concerns with excellent customer service
- Assist customers with requests/tickets by leveraging program resources and collaborating with other teams
- Maintain agent/customer satisfaction through effective communication and a professional disposition
- Analyze trends or patterns in data relevant to daily tasks and suggest potential solutions
- Follow Standard Operating Procedures to ensure program efficiency and effectiveness

What is Required (Qualifications):
- High School Diploma or GED required
- Strong attention to detail and excellent customer service abilities, both written and verbal
- Professional experience in customer service and critical thinking/problem-solving skills
- Experience using G Suite; Microsoft Office experience is a bonus
- Remote work experience and a dedicated home office/work space

How to Stand Out (Preferred Qualifications):
- BA/BS in a related field preferred
- Experience in the real estate industry strongly preferred
- Advanced Trello experience preferred
- Analytical skills to understand and report on data trends
- Agile and flexible attitude

#RealEstate #CustomerService #RemoteWork #CareerOpportunity #FlexibleTimeOff

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