Overview

The Aggie Chocolate Factory, Research, and Learning Center (ACF) within the College of Agriculture and Applied Sciences at Utah State University is a small-scale craft manufacturer of bean-to-bar chocolate specializing in high quality single origin products. As a manufacturer it is essential that the factory operate efficiently and safely as a business, research, and center of education and learning. To accomplish this, the facility must comply with industry best practice standards of operation and management. The ACF has a temporary part-time position for a multi-talented individual willing to accept a wide range of responsibilities from customer service, factory maintenance, and production. The position reports directly to the manager of the ACF.

AvailabilityThe Aggie Chocolate Factory will accommodate your schedule as best as possible with priority given to your academic schedule.To maintain this position, you will be required to work approximately 10 hours per month.

Responsibilities

Production:

• Work and learn under that supervision of a qualified Aggie Chocolate Factory production supervisor• Develop a complete knowledge of the production process (bean sorting, roasting, winnowing, grinding, conching, tempering, molding, cocoa liquor pressing)• Have the ability to perform the complete production process• Help meet production targets on time• Maintain up-to-date, accurate production logs, reports, and summaries

Customer Service:

• Smile! This is a chocolate factory, you should be passionate about chocolate• Point of sale transactions. Assist customers with purchases and operate point of sale system• Serve drinks and other chocolate treats• Prepare hot and cold chocolate by following recipes meticulously• Maintain a clean, well organized work environment including sweeping & mopping floors, wiping & shining counters, cleaning and shining machines, etc.• Perform clerical tasks such as answering phone calls, taking orders, and keeping electronics systems up to date.• Wash dishes and utensils used for preparation of café and production items• Eye Contact/Body Language. Be confident in your abilities• Respect and Welcome. Be positive and outgoing• Value the Customer Experience. Create a memorable experience for each guest• Initiate Guest Contact. Be outgoing, friendly, and courteous• Create Service Solutions. Be proactive, be patient, be positive• End with a Thank You. Every guest deserves your sincere gratitude

Business Development:

• Generate and discuss ideas with colleagues and supervisors• Participate and contribute to ACF meetings as needed• Research, study, and learn with the aim to improve the ACF

Knowledge, Skills, and Abilities:

• Ability to work at least 10 hr per month. This may include morning & early afternoon shifts, weekends, holidays and special events such as football and basketball games.• Ability to think logically, critically, solve problems, and implement solutions• Ability to prioritize and adapt as necessary to changing circumstances• Ability to work independently and with teams• Commitment to continual personal improvement and operations improvement• Commitment to quality, safety, efficiency, teaching, and learning• Friendly and positive attitude, high energy, and enthusiasm• Initiative and strong work ethic• Willingness to listen and learn from others and seek support from others when needed

Qualifications

Minimum Qualifications:

• Currently hold or acquire a food handler’s permit before employment commences• Basic mathematics skills• Effective communications skills• Demonstrated customer service skills• Availability to work any shift as required including weekends, holidays, and special events.

As a representative of Utah State University and Primary contributors to its mission, all employees are expected to demonstrate the following characteristics:

• Take initiative• Maintain confidentiality• Be accountable• Behave ethically• Be honest and trustworthy• Demonstrate a strong work ethic• Be inquisitive• Be detail oriented• Be self-motivated• Efficiently manage multiple tasks• Be a team player• Be committed to improving USUWorkplace policy• Follow workplace dress code

Required Documents

Along with the online application, please attach:

1. Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV

2. Cover letter to be typed/pasted at the end of your application

**Document size may not exceed 10 MB.**

Advertised Salary

ADA

This position requires moderate physical activity. Employees must have sufficient strength to perform the duties and responsibilities of the position including moderate lifting (up to 50 pounds), walking, bending, stooping, kneeling, and squatting. This position requires nearly continuous standing, repetitive hand motions, and reaching overhead. Employees may be exposed to unusual elements including extreme temperatures, dust, fumes, smoke, unpleasant odors, and/or loud noises.

University Highlights

Founded in 1888, Utah State University is Utah’s premier land-grant and space-grant university, with a strong commitment to excellence, access, and inclusion. USU serves approximately 27,500 students throughout the state at three residential campuses, eight statewide campuses, and 23 education centers. USU Online has served students from all 50 states and 55 countries for over 25 years, and USU Extension provides outreach and service to all counties in Utah.

As a land-grant university, USU engages communities and empowers people to lead successful lives of involvement, innovation, and impact. As an R1 research institution, USU provides a high-quality undergraduate and graduate education at an affordable price. Washington Monthly has consistently ranked USU in the top 10 among public universities for contribution to social mobility, research, and public service.

Utah State is committed to cultivating a diverse, equitable, and inclusive community where different perspectives, values, cultures, and identities are acknowledged, welcomed, and valued. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Learn more about USU.

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu.

About the Region

U.S. News and World Report ranked Utah first for its strong economy, fiscal stability, education, and health care. Outstanding outdoor recreational opportunities abound throughout the state, including five national parks, 43 state parks and recreation areas, and 15 alpine ski resorts. The home of USU’s main campus, Logan, is a city of 54,000-plus people in a picturesque mountain valley 80 miles north of Salt Lake City. The Logan metro area claimed the top spot in the Milken Institute’s 2022 ranking for best-performing small cities in the nation.

*updated 7/2023

Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Cody Carmichael, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov