Job Title: Agile Delivery Manager
Location: Chennai

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective
Take ownership for managing risk and strengthening controls in relation to the work you do
Working Flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.

Hybrid Working
Structured hybrid role:
At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Introduction:
The Strategy, Portfolio & Performance team is a key engine within the People Analytics & Culture Transaction Cycle. The core services provided are:
• Business Management
o Financial Management
o Resource Management
o Governance (Forums) and reporting
• Portfolio Management
o Demand Management
o Project Management
• Chief of staff
o Ad-hoc “Firedrills”
o Team Management
o HR ExCo Activity
• Transaction Cycle Transformation
o Strategy & Vision
o Operating Model
o Engagement
• Gap/Opportunities/Interlock

The Change Delivery Manager will be fundamental in setting up and embedding new ways of working by coaching squad members and educating the wider team (managers and stakeholders) on managing change applied to all areas of the team including analytics, BAU reporting and advisory services - helping team members to organise themselves and work in the most effective manner. This role will also cover the typical project management duties and, as such monitoring, sharing and evaluating delivery and measuring progress to ensure value is delivered early and often.

As the Change Delivery Management Guild grows within Strategy, Portfolio & Performance - the successful candidate for this role will need to draw from their previous experience project managing a multidisciplinary team, combining methodologies (for example: Agile, Waterfall, Lean and Kanban) to create a bespoke delivery method which satisfies stakeholders whilst improving team ways of working and developing individuals within the team. This will ensure a good balance between technical expertise and domain experience, so delivery methods can be successfully implemented within the wider People Analytics & Culture team. The successful candidate will have the opportunity to enrich their project management expertise, gained within a business and customer insight environment.
What will you be doing?
• Joint accountability for the delivery of projects alongside the Product Manager or Insights Consultant
• Accountable for the day to day running of a project squad and facilitating project kick off sessions, scrum sessions: sprint planning, sprint retrospectives, sprint demos and stand-ups.
• Responsible for coaching and mentoring the team to apply change management best practice to analytics, reporting and insights delivery.
• Responsible and accountable for documenting the project updates in JIRA as the project moves through different stages in the E2E analytics process.
• Responsible and accountable for generating, publishing and reporting against a high-level project status as well as maintaining RAIDs and escalating any issues to senior management as required.
• Accountable for documenting status reports, business flows and other documents as required.
• Accountable for technical dependencies and the resolution of them.
• Accountable for managing delivery following Agile, Waterfall and Lean best practice.
• Proactively address distractions, disruptions, and obstacles during sprints so that the team can run efficiently and is free to focus on producing insights.
• Work with the Product Manager or Insights Consultant and the squad delivery team to prioritise the backlog and build sprint plans
Secondary Accountabilities
• Support the Head of SP&P with the transformation of our transaction cycle
• Responsible for coaching team members to record tasks in JIRA and upload meeting notes and project outputs on Confluence/Shared drives
• Together with the Product Manager or Insights Consultant and the delivery squad, create clear metrics to track progress of the team and report to stakeholders.
• Responsible for creating a shared understanding of problems/ambiguous planning items and a complex technical architecture - across all team members, through the use of workshops, MS Teams and scribing skills
• Responsible for sensing team morale and supporting team members in resolving disputes and escalating where appropriate
• Manage workload of up to 2 Squads simultaneously, ensuring the team delivers tasks on time and with managed stakeholder expectations
• Managing your own workload to be transparent, prioritise accordingly and making good use of personal development time to improve yourself
• Working with the Change Delivery Lead to plan for the future of the Change Delivery Guild – new methodologies, techniques and how to embed change best practices into the core of the team so that it becomes second nature to People Analytics and Culture team members

What we’re looking for:
• Project Management experience gained within a multidisciplinary team within a large corporate organisation
• Any Bachelor’s degree with Project Management experience
• Experience planning the workload of teams from a day to day point of view, milestone plans and managing the capacity of the sprints to ensure successful delivery (cohesion of the day to day running of squads, creativity to resolve impediments, enforce timeboxes, improve maturity of the squad, building trust and a safe environment, etc.).
• Experience working in environments with digital toolsets and open source technologies.
• Experience with at least 1 of area of change delivery: Waterfall, Agile, Lean, Kanban and other delivery methodologies and having tailored them to help the team improve the quality of its delivery
• Experience in designing, setting up and running processes
• Experience generating, publishing and reporting against a high-level project status as well as maintaining RAIDs and escalating any issues to senior management as required.
Skills that will help you in the role:
• Experience managing projects within newly established teams where processes are being shaped.
• Agile delivery experience. The successful candidate will have an opportunity to enrich their project management experience with the use of agile methodologies and techniques as well as scrum master processes
• Lean delivery experience. The successfully candidate will have an opportunity to enrich their project management experience with the use of Lean methodologies and techniques
• Experience working with HR teams (e.g. talent management, reward, organisational development, etc.)
• Experience in managing technical delivery using old and new software engineering practices, including devops, technical architecture and operations
• Experience, understanding and exposure to machine learning and predictive modelling concepts (not necessarily hands on experience)
• Experience, understanding and exposure to analytical reporting, data management, surveying and data products
• Experience customising and using JIRA and Confluence as the main tools for workflow process management of analytics projects, business process, contiuous improvement, technology and product delivery
• Experience in resolving team conflict to reach a win win situation and build strong working relationships between team members
Where will you be working?
Chennai

Be More at Barclays
At Barclays, each day is about being more – as a professional, and as a person. ‘Be More @ Barclays’ represents our core promise to all current and future employees. It’s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.

Purpose, Values and Mindset

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.

Integrity
We operate with honesty, transparency and fairness in all we do.

Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.

Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.

Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.
Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.

Empower
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.

Challenge
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.

Drive
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.