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Why WWT?

Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 10,000 employees and more than 55 locations around the world, WWT’s culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Places to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

Why should you join the Government Services team?

Our Government Services team provides cleared resources with a global reach to federal civilian, Department of Defense (DoD) and intelligence community markets. We excel at delivering innovative, operationally ready, and cost-effective IT solutions that accelerate the interoperability and resiliency of mission critical systems.

Want to learn more about Government Services? Check us out on our platform:

https://www.wwt.com/government-services

Location: REMOTE, US

What Will You Be Doing?

This position is responsible for all aspects of the development, architecture, and governance of the AI solutions within the customer environment. Working with the Architecture team and Government sponsors to develop and implement new services and integrated solutions in the customer owned AI environment. Day-to-day system data validation, workflow improvements, and efficiency improvements will be a key success for this position. Presenting to senior leadership around concepts, ideas, and new solutions involving AI is required.

Responsibilities:

• Technical Lead for the AI daily activities, providing guidance on technical solutions, processes and procedures
• Brief multiple levels of customers around AI capabilities, limitations, compliance, and other topics around the concept of AI
• Leverage the AI tool set to automate facets of the environment, including tier zero support/user self-service, improving workflows, etc. in coordination with DevOps Engineers
• Work closely with the Enterprise Service Desk and the DevOps team to reduce or minimize ticket occurrences, through self-created automations and application enhancements
• Administrate full AI stack in an on-premise or cloud deployment, from end to end (create users, groups, change permissions, create queues, etc.)
• Enable automation and new solutions through the appropriate modules, and development of custom code as necessary
• Support the development and maintenance of interfaces to the AI solutions
• In coordination with other Architects, support solution development throughout the environment
• Document AI architecture, including network port connectivity, and design choices of the associated applications (Low Level Design, High Level Design)
• Integrate all systems into the enterprise solution as required
• Provide secure, reliable, and high performing configurations of the AI environments
• Other duties as assigned

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Requirements:

• Strong written and verbal communication skills with ability to present ideas in a business-friendly and user-friendly language.
• Expert knowledge of an Automation and DevOps
• Current knowledge of AI systems design, DevOps and infrastructure as code principles, Linux, Windows, Azure, containerization, etc.

Education and Experience Requirements

• 10+ years demonstrated experience in IT
• Excellent interpersonal skills, outstanding oral and written communication skills, good organizational skills, ability to work in a team and work independently.
• Bachelor's degree in Computer Science, Engineering, or related discipline.

Required Certifications

• Comp TIA Security+
• Systems related industry certification

Clearance Requirements

• Secret

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a workplace culture that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

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