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AI Chatbot & Automation Specialist (Legal Focus)
Pay$82331.10 - $164662.80 / year
LocationKansas City/Missouri
Employment typeFull-Time
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Job Description
- Req#: R0030836
Employer Industry: Legal Technology Services
Why consider this job opportunity:
- Salary up to $164,662.80 annually
- Eligible for an annual bonus based on performance
- Opportunity to lead AI-driven innovation in legal document processing
- Collaborative work environment with enthusiastic and driven colleagues
- Chance to make a significant impact on legal service delivery through automation
What to Expect (Job Responsibilities):
- Develop and deploy AI chatbots within Microsoft Teams and M365 to automate legal service delivery
- Integrate chatbots with ServiceNow for case management and workflow automation
- Design automation workflows for document intake, validation, and compliance checks
- Monitor chatbot and automation performance, optimizing for accuracy and efficiency
- Collaborate with cross-functional teams to streamline processes and enhance user experience
What is Required (Qualifications):
- Strong experience with Microsoft Power Platform (Power Automate, Power Virtual Agents, Power Apps)
- Proficiency in AI/ML technologies, NLP models, and LLMs (Azure AI, OpenAI, or equivalent)
- Experience with ServiceNow integration for chatbot automation and case management
- Knowledge of legal document processing, automation, and compliance validation
- Excellent communication skills for translating complex AI automation processes into actionable insights
How to Stand Out (Preferred Qualifications):
- Certifications in Power Platform, Azure AI, or AI/ML technologies
- Experience with legal service automation and document validation
- Background in legal operations or knowledge management within a law firm or corporate legal department
#LegalTech #AIChatbot #Automation #CareerOpportunity #LegalInnovation
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