Location

Omni Atlanta Hotel at Centennial Park

Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Atlanta Hotel at Centennial Park is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium.

Omni Atlanta's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at Centennial Park may be your perfect match.

Job Description

To properly take all guests' Restaurant-in-Room orders, communicate them to the servers and work to expedite their service. To properly perform all control and revenue related paperwork.

Responsibilities

• Responsible to answer the phone within three rings.

• Take orders for guests.

• Must follow prepared scenario to encourage upselling.

• Give the approximate time of delivery for the order.

• Prepare payment of checks.

• Knowledge of food menu and wine list.

• Know and adhere to all liability laws.

• Printing of reports at the end of the shift and banking out.

• Complete other duties assigned.

• Attend all designated staff meetings and training sessions.

Qualifications

• Candidate must have TIPS certifcation and Food Handler Certification
• Ability and willingness to work a varied work schedule including AM shifts as well as nights and weekends
• Ability to communicate clearly with guests and co-workers in English both verbally and in writing
• Working knowledge of computers and telephone systems
• Previous customer service experience preferred
• Previous cashiering experience preferred

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.