Mattel
American Girl Retail Service Support - Seasonal (Remote - WI)
PayCompetitive
LocationMcfarland/Wisconsin
Employment typePart-Time
This job is now closed
Job Description
- Req#: R229367
Employer Industry: Toy Manufacturing
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on customer satisfaction
- Competitive pay and benefits package
- Flexible work schedule with remote work options
What to Expect (Job Responsibilities):
- Assist Supervisors and Senior Associates with quality monitoring of customer interactions and data entry
- Provide quality internal customer service on the Assist line
- Handle escalated customer concerns and callbacks
- Respond to customer emails
- Assist with project management
What is Required (Qualifications):
- Must be available the weeks following Thanksgiving through December 31st
- Minimum of one year of Retail Service Support experience
- Must be comfortable working in a virtual environment
- Willingness to work in TEAMS application
- Ability to communicate clearly and effectively with internal and external customers
How to Stand Out (Preferred Qualifications):
- Experience in a similar customer service role
- Ability to work independently and as part of a team
#ToyManufacturing #CustomerService #CareerGrowth #RemoteWork #CompetitivePay
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Mattel, Inc. is an American multinational toy manufacturing company founded in 1945 with headquarters in El Segundo, California.