Location: East Hanover, NJ (Hybrid)
#LI-Hybrid

The Analyst, Institutional Membership and Rebates will support the Innovative Medicines (IM) US organization with accurate and timely validation of membership eligibility requests for the Institutional contract segment.

Your Key Responsibilities:
• Process Expert/Lead –Create and maintain Indirect/Direct membership information in Model N and SAP. Conduct Class of Trade research to support Government Pricing calculations.
• Business Partnering – Understand contract strategies for accurate customer administration. Demonstrate effective prioritization to ensure timely response for all membership inquiries. Communicate with assigned wholesalers, GPO, LTC, Specialty Groups, HIBCC, IMS, and HRSA to determine member eligibility. Troubleshoot with Market Access to resolve any customer alignment issues. Work with teams in remote locations both inside and outside the U.S. to achieve department objectives.
• Team Leadership/Meeting Facilitation - Conduct meetings to achieve issue resolution within the department, with internal customers, wholesalers, specialty distributors, LTC, and GPOs. Maintain systems and logs to track contracts, rebate, chargebacks, and membership issues for accurate reporting to management.
• Data Analytics: Utilize internal dashboards, GPO rosters and internal tracking logs to identify membership trends and eligibility issues.
• Quality Assurance – Ensure adherence to all standard operating procedures and SOX requirements. Ensure communication to management about identified risks to the department and organization. Identify any areas for improvement and provide actionable feedback.