Position Summary:

This position is the liaison between epiq, supplier partners and customers. The Account Manager is responsible for the day-to-day interactions between sales, marketing, procurement and finance teams. They will lead activities that help drive brand awareness and sales of epiq supplier partners’ products and services collaboratively within a matrixed organization.

Duties And Responsibilities:

• Responsible for offering new brands/items to member distributors.
• Develops strong brand/product knowledge through independent research and training with manufacturer partners.
• Helps execute and collaborates on epiq’s part of the go-to market strategy and drive brand awareness for our brands/manufacturer partners through the distribution channel.
• Manages the implementation of all activities between epiq and member distributors including but not limited to marketing, sales training/communication, incentives/rebates and process improvements.
• Collaborates with various internal and external stakeholders.
• Administers new member distributor contracts and contract renewals.
• Attends member distributor sales meetings and industry trade shows as needed.
• Helps create and contribute to business reviews with member distributors and manufacturer partners to review/measure performance objectives and market trends/insights.
• Offers input and ideas on how best to maximize brand sales through member distributors.
• Cultivates relationships with member distributors and manufacturer partners such that you can be the trusted advisor on how to get things done.
• Monitors/tracks and analyzes member distributor sales and sales enablement/incentive programs.
• Makes travel arrangements and submits expense reports.
• Helps accounts receivables with resolution of disputes and/or aged outstanding balances.
• Create sales program presentations, training materials, surveys and quizzes.
• Manages item changes with member distributors (ie price changes, discontinuations, new items, substitutions, etc.) clearly and timely.
• Submits invoices to accounting from customers for marketing activities and requests for reimbursement.
• Manages member distributor profiles, contacts and sales leads for all epiq brands.
• Collects sales rosters and media kits from member distributors annually.
• Answers supplier and customer questions promptly and accurately.
• Special projects as needed.

Required Qualifications:

Education

• A Bachelor’s degree in communication, business management or related field preferred (or experienced equivalent).

Work Experience

• 3-5 years in customer service or administration, sales, account management preferably in the animal or human health industry.

Technical Skills

• Demonstrated experience focusing on the customer and providing superior customer service.
• Ability to work collaboratively and cross-functionally to help drive mutual organizational success.
• Experience executing on plans, driven to deadlines and attention to detail.
• Resourceful: Must have the ability to understand and assimilate brands/product knowledge and other resources related to selling the brands through the animal health distribution channel.
• Must have the ability to follow-through and solve customer problems.
• Must be self-motivated and goal oriented, requiring little day-to-day supervision.
• Strong communication (both verbal and written), time management, and organizational skills.
• Strong computer skills with demonstrated proficiency using Microsoft Office Package (Outlook, Excel, Word, and PowerPoint).
• CRM experience a plus.
• Strong analytical and problem-solving skills.
• Ability to adapt to change as the industry and business evolve.

Salary may vary depending on factors such as confirmed job-related skills, experience, and location.

However, the pay range for this position is as follows. Sales Positions are eligible for a Variable Incentive

We offer the following benefits for you to take advantage of while you are here provided you meet the eligibility requirements under each governing program:

• 401k savings & company match

• Paid time off

• Paid holidays

• Maternity leave

• Parental leave

• Military leave

• Other leaves of absence

• Health, dental, and vision benefits

• Health savings accounts

• Flexible spending accounts

• Life & disability benefits

• Identity theft protection

• Pet insurance

• Certain positions may include eligibility for a short term incentive plan

Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.