Julius Baer
3rd Level Application Support 100% (f/m/d) - on-site with home office options
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Job Description
- Req#: r-14974
As Application Operations Manager you are responsible to operate an IT Service E2E within the defined SLA, including understanding and tracking the service dependencies
You are the first point of contact for Operations, Support, Maintenance, and overarching service lifecycle related questions
During delivery of new features, you ensure proper implementation of non-functional requirements together with the Application Responsible and System Architect and coordinate the transition into UAT and Production environments
>3 years of 3rd level application support experience
>2 years Java skills experience: able to read, understand, and adapt code
Experience with Adobe Acrobat and Microsoft SharePoint
Experience with administration, maintenance, and development of Appway applications ("Appway Administrator" or "Appway Developer Training" is a plus)
Experience in business analysis
>3 years’ experience with Oracle databases (SQL and PL/SQL)
>3 years’ experience operating standard software (lifecycle, parameterization, and further development) on Linux environments
Banking knowledge in client partner data management (CRM), account opening, and compliance environment are advantageous
A self-motivated, communicative personality with great interest in new challenges with independent and responsible working attitude
Analytical and conceptual thinking style
Willingness for on-call and weekend shifts
Experience with agile project methodologies
Business fluent in English (oral and written) is a must and fluent Spanish would be beneficial
At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.
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About the company
Julius Bär Group AG, known alternatively as Julius Baer Group Ltd.,