Employer Industry: Third-Party Logistics (3PL)

Why consider this job opportunity:
- Attractive annual salary of $64,000 - $70,000 plus a performance-based bonus
- Comprehensive benefits package including health, dental, and vision insurance, and 401(k) matching
- Opportunities for professional development and career advancement within a growing organization
- Work in an innovative environment that values creativity and continuous improvement
- Be part of a diverse team that values respect, collaboration, and inclusivity
- Remote work opportunity available for candidates residing in key markets

What to Expect (Job Responsibilities):
- Provide technical support to end-users, addressing software issues related to enterprise applications
- Troubleshoot and resolve moderately complex problems, documenting the problem-solving process
- Configure and implement system releases as required to ensure high application availability
- Train users on the use of applications and prepare documentation for application procedures
- Manage support ticket queues, conducting thorough investigations and efficiently resolving incidents

What is Required (Qualifications):
- B.S. in Computer Science or equivalent work experience
- 2-5 years of experience in supporting IT systems and applications
- Demonstrated experience with relevant IT systems and applications, specifically Manhattan WMS or other Tier 1 Warehouse Management Systems
- Strong ability to diagnose and resolve technical issues related to WMS and related systems
- Excellent written and verbal communication skills

How to Stand Out (Preferred Qualifications):
- Ability to work with databases, including writing SQL queries
- Strong customer service skills to provide timely and accurate support to users
- Ability to analyze complex issues, identify root causes, and develop effective solutions
- Ability to prioritize tasks, manage time effectively, and meet deadlines
- Ability to collaborate effectively with other team members and stakeholders

#ThirdPartyLogistics #ITSupport #CareerGrowth #RemoteWork #DiversityAndInclusion

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.