Employer Industry: Academic Healthcare System

Why Consider this Job Opportunity:
- Opportunity for career advancement and growth within a prestigious healthcare organization
- Engaging work environment that supports professional development through in-service and educational programs
- Chance to contribute to innovative healthcare practices and patient care
- Involvement in a variety of applications and projects that enhance operational efficiency
- Collaborative atmosphere with an emphasis on teamwork and support

What to Expect (Job Responsibilities):
- Perform routine analysis and provide design support services for assigned applications
- Track and follow up on daily operational issues and questions
- Conduct applications analysis and impact analysis for new or modified applications and processes
- Provide routine application support and guidance to end users
- Draft and prepare various documentation types including application manuals and status reports

What is Required (Qualifications):
- Bachelor's Degree in a health, science, or business field, or equivalent professional experience
- Minimum of one year of experience in information applications, programming, or applications analysis
- Experience in a customer service and problem-solving environment
- Ability to analyze and solve problems, assess customer needs, and determine appropriate solutions
- Capability to identify when to escalate complex issues

How to Stand Out (Preferred Qualifications):
- Job function-related IT Certification
- Experience as a provider, clinician, or in ancillary services with user experience in an applicable system
- Background in business analysis

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