Midas

Appointment Coordinator/Online Sales

New

PayCompetitive
LocationKingston/Ontario
Employment typeOther

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  • Job Description

      Req#: 2039654
      Industry: Automotive Service Center

      Why consider this job opportunity:
      - Competitive pay and bonus opportunities
      - Excellent job benefits, including flexible work from home options
      - Opportunities for career advancement within the company
      - Training and scripts provided for phone skills
      - Passionate about providing a great customer experience

      What to Expect (Job Responsibilities):
      - Handle incoming calls to book service appointments
      - Manage incoming calls for all 4 locations
      - Either handle customer's request or dispatch call to appropriate service advisor
      - Make outgoing calls and follow up on leads
      - Provide online quotes
      - Update customer information
      - Communicate with stores for efficient scheduling
      - Follow all company policies

      What is Required (Qualifications):
      - Willingness to learn
      - Dedication to excellent customer service
      - Confidence on the phone
      - Knowledge of vehicles and repairs is an asset but not required
      - Flexible work from home options available

      How to Stand Out (Preferred Qualifications):
      - Previous experience in customer service or call center role
      - Strong computer skills
      - Knowledge of vehicles and repairs

      #AutomotiveServiceCenter #CustomerService #AppointmentCoordinator #WorkFromHome #CareerOpportunity

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  • About the company

      Midas, Inc. is an American chain of automotive service centers headquartered in Palm Beach Gardens, Florida.