NHS
Apprentice Receptionist and Care Navigator
This job is now closed
Job Description
- Req#: A3269-24-0000?language=en&page=1543&sort=publicationDateDesc
- Offer Care Navigation to patients, obtaining information in order to ensure you arrange the most appropriate care for patients.
- Complete prescription requests.
- Offer Care Navigation to patients, obtaining information in order to ensure you arrange the most appropriate care for patients.
- Complete prescription requests.
- Offer Care Navigation to patients, obtaining information in order to ensure you arrange the most appropriate care for patients.
- Complete prescription requests.
- You must have Maths and English GCSE's at level 4 or above or Functional Skills at Level 2 in Maths or English
- You must have Maths and English GCSE's at level 4 or above or Functional Skills at Level 2 in Maths or English
Job summary
We are looking for somebody that is flexible and adaptable; confident in computer use and with a passion for helping and supporting patients.
Full apprenticeship training programme offered - this is both internal and external and is fully funded and supported by the practice. Our Apprentices will be supported by internal and external mentors and will develop a qualification in Business Administration Level 3/4. The post is for 36 hours per week of which 4 hours will be spent on coursework set by an external assessor.
Main duties of the job
The role involves daily face to face and telephone contact with patients, working within our friendly Reception & Care Navigation team. Supporting and liaising with our Admin and healthcare team of over forty people.
You will be trained to:
You will also be involved in general office duties and administration - processing tasks from clinical staff within the practice, scanning letters, filing, and photocopying.
About us
We are a long established busy Medical Practice based in Southwest Sheffield working across two sites. We offer care to 13,700 patients. We have a large team, including a variety of skills, that all work together to provide the best possible care for our patients.
Date posted
03 June 2024
Pay scheme
Other
Salary
£6.40 an hour
Contract
Apprenticeship
Duration
18 months
Working pattern
Full-time
Reference number
A3269-24-0000
Job locations
1 Carterknowle Road
Sheffield
S7 2DW
Dore Road Surgery
137 Dore Road
Sheffield
S17 3NF
Job descriptionJob description
Job responsibilities
The role involves daily face to face and telephone contact with patients, working within our friendly Reception & Care Navigation team. Supporting and liaising with our Admin and healthcare team of over forty people.
You will be trained to:
You will also be involved in general office duties and administration - processing tasks from clinical staff within the practice, scanning letters, filing, and photocopying.
Job responsibilities
The role involves daily face to face and telephone contact with patients, working within our friendly Reception & Care Navigation team. Supporting and liaising with our Admin and healthcare team of over forty people.
You will be trained to:
You will also be involved in general office duties and administration - processing tasks from clinical staff within the practice, scanning letters, filing, and photocopying.
Person SpecificationPerson Specification
Qualifications
Essential
Qualifications
Essential
Employer details
Employer name
Carterknowle & Dore Medical Practice
Address
1 Carterknowle Road
Sheffield
S7 2DW
Employer's website
Employer details
Employer name
Carterknowle & Dore Medical Practice
Address
1 Carterknowle Road
Sheffield
S7 2DW
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.